Cindy Pescod
Summary
I am a dedicated office administrator/project manager with experience managing administrative teams and delegating tasks to accomplish operational goals, knowledgeable about arranging authorizations, preparing work orders and processing vouchers. I am methodical, highly organized, and detail-oriented with good prioritization and planning abilities, able to handle multiple projects simultaneously with a high degree of accuracy.
I am currently looking to change career trajectories and maintain a full-time position that offers professional challenges utilizing my interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Co-Coordinator
Spruce Grove Community Church - WER
11.2021 - Current
- Coordinated staff training sessions to enhance skills needed for successful project execution and professional development.
- Use job-related software to draft and finalize written correspondence and documentation.
- Regularly intercede between guests during arguments and diffused tense situations.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Manage high-stress situations effectively, maintaining professionalism and calm under pressure while resolving disputes or conflicts.
- Routinely engage with guests through active listening skills which develops a trusting and welcoming environment.
- Actively listened to individuals coming to the facility, handled concerns quickly and de-escalated major issues that arise.
Company Director
Kustom Exteriors Ltd.
05.2016 - Current
- Facilitate smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinate scheduling, ensuring timely execution for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Serve as a liaison, facilitating open channels of communication to address concerns or issues promptly.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created and maintain filing systems for paper and electronic documents.
- Regularly update reports, manage accounts, all invoicing and generate reports for company database.
- Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Academy Manager
First Class Football Academy Inc.
11.2019 - 10.2023
- Streamlined administrative processes for increased efficiency and improved communication within the Academy and with the 70 families that are part of the project .
- Increased parent engagement through regular and prompt communication often answering up to twenty emails daily.
- Attended training sessions to encourage accessibility and open communication between families and administration.
- Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency and stability of the Academy.
- Scheduling of all regular Academy programs and special events.
- Booking of all facilities and creation of training schedules, done twice a year.
- Maintaining and ordering Academy Training items and travel gear with international companies.
- Worked closely with partners abroad organizing travel for 60 players and staff for annual showcase trips.
- Accounts payable and receivable
Volunteer
Spruce Grove Community Church- WER
11.2019 - 03.2020
- Facilitated access to services for vulnerable populations by connecting them with appropriate resources.
- Developed strong rapport and relationships with vulnerable individuals, up to 30 a night who are in need of shelter during the winter months and utilize the program.
- Promptly attending to the needs and providing personalized service to those unsheltered utilizing the Late Nite Cafe.
- Maintained inventory of donations and doled as required to the unsheltered.
- Maintained clean and organized guest areas to uphold hygienic standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Arts - Humanities/ History
Skills
- Problem Solving
- Effective Communication
- Risk Assessment
- Organizational Skills
- Time Management
- Project Management
- Adaptability
- Decision making
- Discretion and Confidentiality
- Scheduling and Calendar Management
- Office Management
- Credit and Collections
- Phone and Email Etiquette
- Accounts Payable and Receivable
Languages
English
Native or Bilingual
Timeline
Co-Coordinator
Spruce Grove Community Church - WER
11.2021 - Current
Academy Manager
First Class Football Academy Inc.
11.2019 - 10.2023
Volunteer
Spruce Grove Community Church- WER
11.2019 - 03.2020
Company Director
Kustom Exteriors Ltd.
05.2016 - Current
Bachelor of Arts - Humanities/ History
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