Cindy Ochoa
Adelanto
Summary
Dynamic manager with a proven track record at Panda Express, excelling in customer service and team leadership. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team.
Overview
8
8
years of professional experience
Work History
Manager
Panda Express
Victorville, CA
06.2020 - Current
- Managed daily store operations, ensuring optimal inventory levels and customer satisfaction.
- Trained and mentored staff on product knowledge and sales techniques.
- Improved visual merchandising displays to enhance customer engagement and drive sales.
- Analyzed sales data to identify trends and adjust inventory accordingly.
- Developed promotional strategies to increase foot traffic during peak seasons.
- Oversaw cash handling procedures, maintaining accuracy in financial transactions.
- Coordinated staff schedules to ensure adequate coverage during busy hours.
- Implemented customer feedback mechanisms to enhance service quality and responsiveness.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Supervised daily cleaning operations to maintain high standards of cleanliness and safety.
- Developed and implemented cleaning schedules to optimize workflow efficiency.
Volleyball Coach
Adelanto High School
Adelanto, CA
02.2021 - 02.2022
- Designed and implemented training programs to enhance player skills and teamwork.
- Analyzed game performance to identify areas for improvement and develop strategies.
- Mentored assistant coaches in practice planning and athlete development techniques.
- Coordinated team schedules, ensuring effective communication among players, parents, and administration.
Manager
Cubic Womens Shoe Store
Victorville, CA
07.2018 - 02.2020
- Oversaw daily store operations to enhance customer experience and drive sales growth.
- Managed inventory levels, ensuring timely restocking of popular shoe styles.
- Trained and mentored staff on product knowledge and customer service best practices.
- Developed promotional displays to attract customers and increase foot traffic.
- Implemented employee scheduling system to optimize workforce efficiency during peak hours.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Trained and mentored staff on proper cleaning techniques and equipment usage.
Education
Bachelor of Science -
Utah Tech University
UtahHigh School Diploma -
Silverado High School
Victorville, CABusiness Administration
Victor Valley College
Victorville, CA05.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Cross-functional teamwork
- Performance management
Languages
Spanish
Native or Bilingual
Timeline
Volleyball Coach
Adelanto High School
02.2021 - 02.2022
Manager
Panda Express
06.2020 - Current
Manager
Cubic Womens Shoe Store
07.2018 - 02.2020
Bachelor of Science -
Utah Tech University
High School Diploma -
Silverado High School
Business Administration
Victor Valley College