Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Cindy Norfles

Westminster

Summary

Dynamic sales associate with a proven track record at Savers Thrift Store, excelling in customer service and relationship building. Recognized for consistently exceeding sales targets through effective communication and product knowledge. Skilled in cash handling and conflict resolution, fostering a welcoming environment that enhances customer satisfaction and loyalty.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

1
1
Certification

Work History

Sales Associate

Savers Thrift Store
05.2025 - 07.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.

Deli Clerk

Brookshire Grocery
01.2025 - 03.2025
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

High School Diploma -

Woodrow Wilson High School
Long Beach, CA
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Goal oriented
  • Exceptional customer service
  • Reliable and punctual
  • Conflict resolution

Certification

OSHA verified

CPR Certified

Interests

  • Community Cleanup
  • Supporting STEM education initiatives and mentorship programs
  • D1 Soccer
  • Crafting and DIY Projects
  • Music
  • Creative Writing
  • Drawing and Painting
  • Fashion

Timeline

Sales Associate

Savers Thrift Store
05.2025 - 07.2025

Deli Clerk

Brookshire Grocery
01.2025 - 03.2025

High School Diploma -

Woodrow Wilson High School

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Cindy Norfles