Cindy Nguyen
Vancouver,BC
Summary
Proficient Solutions Specialist looking for a growth-oriented position within Aritzia. Familiar and knowledgeable with current trends in the industry and market, as well as the latest products and services available to clients. Excellent verbal and written communication, time management efficiency and world-class client experience skills.
Overview
6
6
years of professional experience
Work History
Solution Specialist
Aritzia Concierge
Vancouver, BC
08.2022 - Current
- Efficiently and accurately providing resolutions to client inquiries, curating win-win solutions for both client experience and the company, and delivering world-class excellence
Concierge Advisor
Aritzia Concierge
Vancouver, BC
07.2021 - 08.2022
- Providing elevated services to clients which includes answering and resolving order inquiries, delivering selling expertise, and providing styling and product knowledge
Expeditor
Cactus Club Cafe
Yaletown, BC
05.2019 - 07.2021
- Quality-checking all foods and dishes before providing them to guests, coordinating take-out bills and orders by ringing in and packaging them in a diligent and timely manner, and assisting in back-bar efficiency through restocking and organizing products
Front Desk
Cactus Club Cafe
Yaletown, BC
01.2018 - 07.2021
- Providing pleasant and personal experiences by helping guests feel welcome, responding to phone inquiries, and assisting servers in table flipping to maximize efficiency
Education
Bachelor of Arts - Sociology
University of British Columbia
Vancouver05-2024
High School -
Templeton Secondary School
06.2020
Skills
- Quality Assurance
- Product Knowledge
- Customer Service
- Problem Resolution
- Attention to Detail
- Critical Thinking
- Flexible and Adaptable
- Remote Office Availability
Accomplishments
- Peak Performer, Cactus Club, August 2021
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Solution Specialist
Aritzia Concierge
08.2022 - Current
Concierge Advisor
Aritzia Concierge
07.2021 - 08.2022
Expeditor
Cactus Club Cafe
05.2019 - 07.2021
Front Desk
Cactus Club Cafe
01.2018 - 07.2021
Bachelor of Arts - Sociology
University of British Columbia
High School -
Templeton Secondary School