Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Cindy Nguyen

Vancouver,BC

Summary

Proficient Solutions Specialist looking for a growth-oriented position within Aritzia. Familiar and knowledgeable with current trends in the industry and market, as well as the latest products and services available to clients. Excellent verbal and written communication, time management efficiency and world-class client experience skills.

Overview

6
6
years of professional experience

Work History

Solution Specialist

Aritzia Concierge
Vancouver, BC
08.2022 - Current
  • Efficiently and accurately providing resolutions to client inquiries, curating win-win solutions for both client experience and the company, and delivering world-class excellence

Concierge Advisor

Aritzia Concierge
Vancouver, BC
07.2021 - 08.2022
  • Providing elevated services to clients which includes answering and resolving order inquiries, delivering selling expertise, and providing styling and product knowledge

Expeditor

Cactus Club Cafe
Yaletown, BC
05.2019 - 07.2021
  • Quality-checking all foods and dishes before providing them to guests, coordinating take-out bills and orders by ringing in and packaging them in a diligent and timely manner, and assisting in back-bar efficiency through restocking and organizing products

Front Desk

Cactus Club Cafe
Yaletown, BC
01.2018 - 07.2021
  • Providing pleasant and personal experiences by helping guests feel welcome, responding to phone inquiries, and assisting servers in table flipping to maximize efficiency

Education

Bachelor of Arts - Sociology

University of British Columbia
Vancouver
05-2024

High School -

Templeton Secondary School
06.2020

Skills

  • Quality Assurance
  • Product Knowledge
  • Customer Service
  • Problem Resolution
  • Attention to Detail
  • Critical Thinking
  • Flexible and Adaptable
  • Remote Office Availability

Accomplishments

  • Peak Performer, Cactus Club, August 2021

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual

Timeline

Solution Specialist

Aritzia Concierge
08.2022 - Current

Concierge Advisor

Aritzia Concierge
07.2021 - 08.2022

Expeditor

Cactus Club Cafe
05.2019 - 07.2021

Front Desk

Cactus Club Cafe
01.2018 - 07.2021

Bachelor of Arts - Sociology

University of British Columbia

High School -

Templeton Secondary School
Cindy Nguyen