Cindy M. Ramirez
6340 State St. Los Angeles
Summary
Dynamic professional with extensive experience at Los Angeles Unified School District, specializing in behavior intervention and crisis management. Demonstrated success in fostering teamwork and enhancing student engagement through effective communication. Proficient in data collection and reporting, leading to improved educational outcomes and a safer learning environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Substitute-Special Ed Trainee
Los Angeles Unified School District, LAUSD
08.2025 - Current
- Supported classroom activities by preparing instructional materials and maintaining organized learning environments.
- Assisted teachers with administrative tasks, enhancing overall efficiency in daily operations.
- Collaborated with staff to implement student engagement strategies, fostering a positive educational atmosphere.
- Coordinated logistics for school events, ensuring seamless execution and participation from students and families.
- Monitored student behavior and provided guidance to promote a safe and respectful classroom environment.
- Participated in professional development workshops, applying new techniques to improve teaching support practices.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
- Participated in safety drills, ensuring readiness in case of workplace emergencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed lesson plans under supervision, contributing to curriculum enhancement and student learning outcomes.
Behavior Technician
Special Needs Network
07.2024 - Current
- Implemented behavior intervention plans to enhance client engagement and compliance.
- Collaborated with multidisciplinary teams to assess client progress and adjust treatment strategies.
- Conducted data collection and analysis for behavior tracking and reporting accuracy.
- Trained and mentored junior technicians on effective therapeutic techniques and documentation practices.
- Led training sessions on new protocols, ensuring adherence to best practices in behavior management.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Improved client communication skills through the use of evidence-based practices and techniques.
Behavior Interventionist
Intensive Behavior Consultant
10.2022 - 06.2025
- Implemented individualized behavior intervention plans to enhance student engagement and compliance.
- Collaborated with teachers and parents to develop strategies for effective behavior management.
- Utilized data collection tools to monitor student progress and adjust interventions accordingly.
- Trained staff on behavior modification techniques to promote consistent application across settings.
- Conducted behavioral assessments to identify triggers and develop proactive support strategies.
- Established rapport with each student, building trust and fostering a safe environment conducive to learning and growth.
- Utilized technology to create meaningful lessons that engage students.
- Promoted memory, cognition and language development with hands-on activities and individualized instruction.
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
Hardware Sales Associate
Home Depot
11.2023 - 05.2024
- Managed customer inquiries to provide tailored hardware solutions.
- Developed product knowledge to assist customers in making informed purchasing decisions.
- Coordinated inventory management processes to ensure stock availability and accuracy.
- Trained new sales associates on product features and customer service strategies.
- Offered expert advice on proper tool usage and safety precautions when necessary, empowering customers to use their purchases confidently.
- Built strong relationships with customers through follow-ups and personalized recommendations, fostering repeat business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Collaborated with team members to identify opportunities for sales growth and improved service delivery.
- Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
LAUSD Playground Leader
LAUSD Beyond The Bell
04.2021 - 10.2023
- Supervised playground activities, ensuring safety and engagement among participants.
- Developed and implemented structured recreational programs fostering teamwork and social interaction.
- Trained junior leaders on best practices for facilitating play and maintaining a safe environment.
- Collaborated with staff to assess needs and enhance activity offerings based on student interests.
- Maintained equipment inventory, ensuring all resources were safe, accessible, and in optimal condition.
- Monitored participant behavior, addressing conflicts and promoting positive interactions among children.
- Promoted physical fitness and healthy habits among children through engaging daily activities and games.
- Implemented strategies to improve accessibility for children with disabilities, ensuring an inclusive environment for all participants in the playground program.
Beauty Advisor Associate
Sally’s Beauty Supply
07.2020 - 07.2021
- Give customers beauty advice, recommend products, promote credit cards, restock beauty appliances, restock shelves, returns and exchanges, give customer feedback about hair color.
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Maintained extensive product knowledge to assist customers in selecting appropriate beauty supplies.
- Trained new associates on sales techniques and customer service standards, fostering a collaborative team environment.
- Accomplished multiple tasks within established timeframes.
Sales Associate
JCPenney
- Fold and Organize clothes, Restock Clothes, Attend customers and give great customer service, handle cash registers, returns and exchanges, promote credit cards, close registers, and worked on design planogram for store clothing sections
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Processed customer transactions accurately and efficiently at fast-paced restaurant.
Cashier
Kentucky Fried Chicken
04.2017 - 05.2019
- Processed customer transactions accurately using point-of-sale system.
- Provided excellent customer service, addressing inquiries and resolving complaints.
- Maintained cleanliness and organization of front counter and dining area.
- Assisted in training new cashiers on operational procedures and best practices.
- Monitored inventory levels, ensuring timely restocking of supplies.
- Collaborated with team members to improve service efficiency during peak hours.
Waitress Trainee
Green Olive
06.2016 - 07.2016
- Provided exceptional customer service, ensuring guests' needs were met promptly and effectively.
- Assisted in food and beverage preparation, maintaining high quality and presentation standards.
- Supported team members during busy shifts, facilitating smooth operations and timely service.
- Adapted to various roles within the restaurant environment, enhancing overall workflow efficiency.
Education
Chaffey College
Fontana, CA1 2020
Graduate High School Diploma -
Huntington Park Highschool
Huntington Park, CA1 2019
Skills
- Time management
- Team collaboration
- Attention to detail
- Conflict resolution
- Safety monitoring
- Adaptability
- Professionalism
- Reliability
- Problem solving
- Active listening
- Reporting and documentation
- Crisis management
- Behavior intervention
- Data entry
- Rules implementation
- Leadership qualities
Certification
CPI Certification
CPR & First Aid
Languages
English and Spanish
Experience:
01-2019
Timeline
Substitute-Special Ed Trainee
Los Angeles Unified School District, LAUSD
08.2025 - Current
Behavior Technician
Special Needs Network
07.2024 - Current
Hardware Sales Associate
Home Depot
11.2023 - 05.2024
Behavior Interventionist
Intensive Behavior Consultant
10.2022 - 06.2025
LAUSD Playground Leader
LAUSD Beyond The Bell
04.2021 - 10.2023
Beauty Advisor Associate
Sally’s Beauty Supply
07.2020 - 07.2021
Cashier
Kentucky Fried Chicken
04.2017 - 05.2019
Waitress Trainee
Green Olive
06.2016 - 07.2016
Sales Associate
JCPenney
Chaffey College
Graduate High School Diploma -
Huntington Park Highschool