I am a very hard working employee, and have almost 15 years worth of customer service experience. I'm calm and focused, and able to work under pressure.
Overview
15
15
years of professional experience
Work History
Site Manager
Palmer Brook Storage
05.2023 - Current
Resolved issues with customers using company policies.
Oversaw all daily office operations.
Oversaw all U-Haul rentals, customer inquiries, and bookings.
Manager
Pizza Delight
08.2010 - 05.2023
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Managed inventory control, cash control, and store opening and closing procedures.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Assisted in recruiting, hiring and training of team members.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Saint Malachy's Memorial High School
Saint John, NB
06.2012
Skills
Answering phone call orders, and resolving issues over phone
Managing and completing multiple tasks in a timely fashion
Lease Sales Account Manager at Palmer Leasing Group / Div. of Palmer Trucks, Inc. - KenworthLease Sales Account Manager at Palmer Leasing Group / Div. of Palmer Trucks, Inc. - Kenworth