Cindy Morrow
Summary
I am a very hard working employee, and have almost 15 years worth of customer service experience. I'm calm and focused, and able to work under pressure.
Overview
15
15
years of professional experience
Work History
Site Manager
Palmer Brook Storage
05.2023 - Current
- Resolved issues with customers using company policies.
- Oversaw all daily office operations.
- Oversaw all U-Haul rentals, customer inquiries, and bookings.
Manager
Pizza Delight
08.2010 - 05.2023
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Assisted in recruiting, hiring and training of team members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Saint Malachy's Memorial High School
Saint John, NB06.2012
Skills
- Answering phone call orders, and resolving issues over phone
- Managing and completing multiple tasks in a timely fashion
- Verbal and written communication
- Maintenance and repair management
- Managing routines
- Issue and conflict resolution
- Customer relationship management
- Time management
- Inventory management
- Organization skills including store/stockroom
References
Aaron Bovaird 506-609-3246
Lauren Hamilton 506-262-4564
Megh Patel 437-988-8361
Timeline
Site Manager
Palmer Brook Storage
05.2023 - Current
Manager
Pizza Delight
08.2010 - 05.2023
High School Diploma -
Saint Malachy's Memorial High School
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