Cindy Monzalvo
Los Angeles
Summary
Detail-oriented professional with strong program planning and customer service skills. Experienced in managing diverse groups and organizing community events, ensuring high levels of participant engagement and satisfaction.
Overview
6
6
years of professional experience
Work History
Recreation Assistant
Cypress Park Recreation Center
Los Angeles, CA
06.2024 - Current
- Supervised and engaged with over 50 children during seasonal day camps, leading activities, crafts, and games while supporting their physical, social, and emotional development.
- Managed 100+ registration processes, providing accurate information to participants regarding schedules, classes, sports, and holiday events.
- Assisted in organizing and executing large-scale community events, including setup, breakdown, activity coordination, and guest engagement for 100+ attendees.
Food and Beverage Attendant
Sofi Stadium - Hol N' Jam
Inglewood, CA
11.2020 - 12.2025
- Provided fast, friendly, and accurate service in a high-volume stadium environment, processing over 100+ customer orders per shift using POS systems.
- Maintained a clean and organized work area throughout 8-hour shifts, complying with strict health and safety regulations.
- Proactively identified areas for operational improvement, streamlining workflows, and enhancing both team efficiency and customer satisfaction.
Sports Team Manager
Downtown LA Soccer Club
Los Angeles, CA
01.2021 - 03.2025
- Coordinated transportation and travel arrangements for 18+ players, ensuring timely and safe arrival at away games, tournaments, and club events.
- Managed team schedules, game calendars, and inventory using digital tools and platforms, improving communication and organization across staff, players, and coaches.
- Organized successful fundraising events to support team operations and raise awareness within the community.
Education
Bachelor of Science - Tourism And Hospitality Management
California State University, Northridge
Northridge, CA06-2024
Skills
- Program planning
- Conflict Resolution
- Teamwork and collaboration
- Inventory management
- Customer service
- Organizational skills
- Adaptability and flexibility
- Data entry
Timeline
Recreation Assistant
Cypress Park Recreation Center
06.2024 - Current
Sports Team Manager
Downtown LA Soccer Club
01.2021 - 03.2025
Food and Beverage Attendant
Sofi Stadium - Hol N' Jam
11.2020 - 12.2025
Bachelor of Science - Tourism And Hospitality Management
California State University, Northridge