Cindy McIlmoyle

Qualification Summary: High performing professional with over 25 Years of experience delivering high-impact work in the business industry. Skilled in developing strong internal and external relationships to facilitate collaborative achievement of high priority goals. Confident in ability to thrive in a fast-paced setting and leverage skills in accounting and customer service to enable team success. SUMMARY OF QUALIFICATIONS: 13 Years experience as a business owner/operator. 23 Years in the insurance industry; 8 years in Client Accounts with TD Insurance. Accounting background, with accounts receivable and collections experience strong communicator, with experience in the role of leader, mentor, role model, trainer and coach. Built and maintained respectful relationships with customers and team members. Analyzed files and systems, assessed risk, made decisions, identified solutions and ensured accuracy, quality and efficiency. Balanced the needs of customers with the company’s business objectives. Computer literate, with experience using the Internet, email, Excel , PowerPoint and a database. INTERPERSONAL SKILLS: Organized: Worked under pressure, managed time, set schedules and priorities and met daily and monthly goals and deadlines. Highly motivated with extensive customer service experience. Outgoing professional with track record of improvements and elevating company profile. Analytical: Evaluated systems and made recommendations that improved team efficiencies. Decision maker: Researched options, made decisions and took responsibility for outcomes Team orientated: Worked collaboratively with others; gained a reputation for being accurate, thorough, patient, positive, non-judgemental, cooperative, thoughtful , approachable and flexible Dedicated: Recognized as a reliable, long term employee, committed to working hard Open to learning: Accepted change, challenges, special projects and assignments and learning opportunities and welcomed constructive feedback. Thoughtful leader with strong analytical and problem-solving abilities to drive business results. Have full ownership of strategic thinking to identify and capitalize on opportunities for growth and efficiency. Keen ability to analyze complex data and develop effective solutions to problems. Deliver symmetry with forward-thinking organizations that strive for meaningful impact. Dynamic leader with strong background contributing to process improvements and change implementation. Skilled analyst and problem-solver focused on eliminating operational gaps and optimizing services. Provide team members with the knowledge and tools to succeed in fast-paced environments. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

• Drivers License M1589-12616-55328
• Smart Serve Certificate 230423093808