Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cindy McCully

Port Dover,ON

Summary

Dynamic professional with a proven track record at Royal Canadian Legion Branch 158, excelling in customer service and responsible alcohol service. Adept at multitasking and maintaining cleanliness, enhancing guest satisfaction. Recognized for engaging personality and teamwork, contributing to a 20% increase in customer retention. Highly reliable with strong communication skills.

Overview

29
29
years of professional experience

Work History

Bartendee

Royal Canadian Legion Branch 158
07.2019 - 05.2024
  • Assisted in maintaining a clean and organized bar area for efficient operations.
  • Greeted customers warmly, fostering a welcoming atmosphere to enhance guest experience.
  • Learned to operate bar equipment and tools safely while adhering to health regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

House Keepee

Erie Beach Hotel
08.2015 - 07.2019
  • Ensured cleanliness and organization of guest rooms and public areas
  • Managed laundry operations, including sorting, washing, and folding linens
  • Utilized cleaning supplies and equipment safely and effectively
  • Collaborated with team members to meet daily housekeeping goals
  • Adhered to health and safety regulations while performing duties
  • Conducted deep cleaning tasks during seasonal maintenance periods
  • Provided excellent customer service by addressing guest requests promptly
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Dusted picture frames and wall hangings with cloth.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Staalduinen Floral

Wholesale Flowers
04.1995 - 05.2015

Prepared flowers for retail.

Customer service for walk in customers

Loaded trucks with flowers so salesmen can be on the road early

Education

High School Diploma -

Hagersville Secondary High School
Hagersville, ON

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Professional appearance
  • Alcohol awareness
  • Courteous
  • Able to stand number hours
  • Liquor restocking

Languages

English
Elementary

Timeline

Bartendee

Royal Canadian Legion Branch 158
07.2019 - 05.2024

House Keepee

Erie Beach Hotel
08.2015 - 07.2019

Staalduinen Floral

Wholesale Flowers
04.1995 - 05.2015

High School Diploma -

Hagersville Secondary High School
Cindy McCully