Summary
Overview
Work History
Education
Skills
Community Service
Education And Professional Development
References
Timeline
Generic

Cindy MacDonell

Stettler,Canada

Summary

Administrative professional with extensive experience in all aspects of office administration in a variety of office settings. Proven ability to enhance operational efficiency through effective document management, data entry, and scheduling. Strong communication, time management, and problem-solving skills contribute to team success and streamlined operations. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

19
19
years of professional experience

Work History

Financial Administrator - Community Outreach Coordinator

Stettler FCSS
Stettler, Canada
01.2017 - 12.2024
  • Financial administration of the office's three separate sets of QuickBooks accounts, two societies, and six related bank accounts.
  • Researched new trends in accounting processes and best practices in order to improve existing methods within the organization.
  • Perform all duties in relation to all Accounts Payable and Receivable, monthly and hourly payroll, bank reconciliation, and budget reports monthly.
  • Responsible for working in coordination with the Director to complete all CRA and GST remittances, Society and Charity returns, and review all bank reconciliations and budget reports monthly, as well as assisting with budgeting and tracking involving grant applications.
  • Responsible for the employee benefit plan, including the addition and deletion of employees as needed, changes in benefits, and the breakdown of monthly benefit expense statements for the various organizations covered under our office plan.
  • Set up and implement Excel spreadsheets to enable consistent and precise grant tracking and reporting, as well as various target accounts, as requested by the Director or Board.
  • Provide information and referrals to all clients and aid with the completion and online applications for a wide variety of government programs clients require
  • Responsible for keeping up with current changes in all senior and human services government programs, and attending training workshops as needed.
  • Provide outreach to the community to liaise with all organizations and programs to ensure that the client is being directed to the proper program.
  • Willing and able to step in and take on added responsibility, helping fellow staff and clients with whatever they may require in the event of increased workload in all the various office programs.
  • Participating in many community engagement events throughout the year, collaborating with other agencies to provide our community with information and support.
  • Developed invoicing systems and internal controls to boost billing efficiencies.

Receptionist/Front End Community Contact

Safe Harbour Society
Red Deer, Canada
07.2014 - 10.2016
  • Greeted and assisted clients upon arrival at Safe Harbour Society.
  • Managed incoming calls and routed inquiries to appropriate staff members.
  • Maintained organized client records and ensured confidentiality of information.
  • Directing clients to detox, housing, and day programs.
  • Participating in all events, including minute-taking at board meetings, client events, staff meetings, and all open house events.
  • Scheduled appointments and coordinated meetings for staff and clients.
  • Provided information about services and resources to clients seeking assistance.
  • Collaborated with team members to improve front desk processes and efficiency.

Administrative Assistant 3

Central Alberta Child and Youth Services Authority
Stettler, Canada
01.2012 - 12.2013
  • Overall office administration, including telephone and office reception, filing, agendas, and minutes for staff meetings, and basic upkeep of supplies and equipment.
  • Responsible for data entry of legal documents and court orders into the various programs.
  • Preparation and input of payments for all office, client, and foster care expenses.
  • Site contact for the OH&S program, responsible for all aspects of the OHS program.
  • Responsible for the maintenance, monthly logs, and reporting for the office vehicles.
  • The site contact is responsible for booking and preparing for all videoconferences in the office as required.

Accounting Technician

Leschert & Associates Accounting Office
01.2011 - 12.2012
  • Responsible for data entry on a variety of different files including personal, farm and business
  • Preparation of financial statements for client year ends

Secretary/Receptionist/Administration Assistant

Stettler and District Family & Community Support Services
Stettler, Canada
01.2006 - 12.2011
  • Responsible for the overall front od office administration, including reception and front-end duties, board meeting agendas and minutes, general office correspondence by mail, fax, and e-mail, inventory control of all office supplies, petty cash, and equipment.
  • Provided client services with EI claims, seniors' forms, as well as a wide variety of provincial and federal government forms.
  • Performed administrative duties required for the organization of meetings and conferences, including hotel reservations, meals, as well as data entry of pertinent statistics for all events.
  • Well-informed with all programs, and able to provide client referrals to the proper programs.
  • Coordinating and organizing boardrooms for various projects and programs, responsible for researching and posting job board listings, job bank listings, as well as assisting clients with job search information and research techniques, including resume and cover letter writing.
  • Preparing files and data entry of client information into the Provincial Mobius program, as required.

Education

Accounting & Business Math - Accounting and Finance

Athabasca University
Alberta
01-1999

Skills

  • Proficient in multi-line telephone
  • Attention to detail
  • Professional and polished presentation
  • Strong customer and client relations
  • Excellent troubleshooting skills
  • Well developed time management experience
  • QuickBooks and Microsoft 365
  • Payroll administration and accounting
  • Accounts payable and receivable
  • GST and charity returns
  • Bank account management
  • Spreadsheet setup and Excel proficiency
  • Grant budgeting and tracking
  • Employee benefits administration
  • Expense tracking
  • Financial software proficiency
  • Discrepancy investigations
  • Accounts receivable management
  • Cash flow management
  • Grant tracking

Community Service

  • Stettler and District Handibus Board, 28 years
  • Stettler Christmas Hamper Society Board, 7 years
  • Stettler Town and County Museum Board, 2 years as Secretary-Treasurer

Education And Professional Development

  • FOIP Training
  • Alberta Seniors Service Provider Training
  • Clean Class 5 Alberta Driver's license
  • QuickBooks 2023, Ag Expert, New Views and Sage
  • Mental Health First Aid, Compassion Fatigue & Resilience, ASIST Suicide training
  • Financial Literacy Trainer
  • Rentsmart Program Trainer
  • Accounting & Business Math - Athabasca University

References

  • Shelly Potter, Executive Director, Stettler Family & Community Support Services, work, 403-742-2337, alternate, 403-741-5258
  • Peggy Vockeroth, ESL Coordinator, Stettler Adult Learning, work, 403-742-2999
  • Amy Gilbert, Gilbert Financial Services Ltd., work, 403-742-1423

Timeline

Financial Administrator - Community Outreach Coordinator

Stettler FCSS
01.2017 - 12.2024

Receptionist/Front End Community Contact

Safe Harbour Society
07.2014 - 10.2016

Administrative Assistant 3

Central Alberta Child and Youth Services Authority
01.2012 - 12.2013

Accounting Technician

Leschert & Associates Accounting Office
01.2011 - 12.2012

Secretary/Receptionist/Administration Assistant

Stettler and District Family & Community Support Services
01.2006 - 12.2011

Accounting & Business Math - Accounting and Finance

Athabasca University

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Cindy MacDonell