CINDY LUCILO BERNARDINO
Levis,Quebec
Summary
Seeking a full-time position to gain training and advance in the industry. Qualified to utilize skills in a professional environment, contribute to organizational goals, and develop current skill set.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Mcdonalds Quebec
01.2025 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Fast Food Supervisor
Mcdonalds Quebec
12.2021 - 01.2025
- Oversee employee work to ensure compliance with company policies, regulations and food safety guidelines.
SHIFT MANAGER (Assistant Restaurant Manager)
Freemont Foods Corporation
09.2015 - 01.2020
- Recruiting, training and supervising staff.
- Perform facility walk through to assess cleanliness and preparedness from beginning and end of the shifts.
- Produce monthly reports detailing sales trends and forecasts
- Complete restaurant opening and closing procedures and manage deposits.
- Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
- Promoting and marketing the business
- Oversee stock level/ordering supplies
SERVICE CREW/CASHIERING (Drive Thru)
STAFF SEARCH ASIA
03.2010 - 09.2015
- Responsible in Taking Orders;
- Hosting/guide customers;
- Clear Tables;
- Provide good customer service;
- Cashiering in Drive-Thru and packing orders; and
- Other ad-hoc duties deem fit by Superior.
SERVICE CREW
Greenwich
03.2009 - 08.2009
- Responsible in Taking Orders with accuracy
- Hosting/guide customers;
- Provide good customer service;
- Bussing tables and cleaning the area
- Packing orders; and
- Other ad-hoc duties deem fit by Superior.
Education
Bachelor of Science - Hotel and Restaurant Management (HRM)
Tanchuling College
Legazpi City01.2014
Bachelor of Science - Nursing (undergraduate)
Bicol College
Daraga, Albay01.2009
Bachelor of Science - Biology (undergrad)
Bicol University College of Arts and Sciences
Legazpi City01.2007
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Daraga National High School
Daraga, Albay01.2006
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Daraga North Central School
Bagumbayan Daraga, Albay01.2002
Skills
- Skilled in food preparation of different dishes
- Skilled in major relevant computer applications like MS Word, Excel and Power point;
- Well-verse in oral and written English and Filipino;
- I have the capability to handle stress under pressure
- Eager to undergo trainings for personal and professional growth
- Excellent organizational skills
- Excellent ability to adapt to difficult situations
- Possess good decision making skill by using critical thinking and good judgement
- With flexible time schedule and willing to work overtime, if needed
- People oriented
- Ability to multi-task
- Sense of responsibility
- Organized
Certification
- TESDA (National Certificate II)- Food and Beverage Services Date: March 19, 2011
- TESDA (National Certificate II) Commercial Cooking Date: January 12, 2013
Languages
English
Elementary
English
Elementary
Training
- Training Center: Tanchuling College Address: Legazpi City Title: Bartending Beverage Management and Preparation Duration: October 7, 2011
- Training Center: Tanchuling College Address: Legazpi City Title: Event Planning (Wedding) Duration: October 14, 2011
- Training Center: Tanchuling College Address: Legazpi City Title: Persona De Etre Fashion Show Duration: February 6, 2012
- Training Center: Tanchuling Hotel Address: Legazpi City Title: Good Management and Motivation Personnel contributes to Excellent Service and Satisfied Customers Duration: August 30, 2012
- Training Center: Macagang Business Center Address: Nabua, Camarines Sur Title: Crash Course on Hotel and Restaurant Operation and Crash Course on Handling Angry Customer Duration: October 8, 2013
- Training Center: Villa Caceres Address: Naga City Title: Hotel Familiarization Tour and Lecture on Food and Beverage Service Duration: October 9, 2013
- Training: BASIC OPERATIONS TRAINING PROGRAM Date: December 4, 2015
- Training: BUSINESS CHANNEL LEARNING ACTIVITIES Date: June 28, 2017
- Training: CODE OF BUSINESS ETHICS Date: March 8, 2018
- Training: LABOR LAW COMPLIANCE Date: March 19, 2018
- Training: FEEDBACK MANAGEMENT SYSTEM (Feedback is a Gift) Date: May 16, 2019
- Training: FEEDBACK MANAGEMENT SYSTEM (Feedback Management System) Date: May 25, 2019
- Training: FEEDBACK MANAGEMENT SYSTEM (Customer Recovery) Date: August 3, 2019
Disclaimer
Applicant Signature
BENEFICIARY
- Mother: Lucilo, Amparo Mirabel(Maiden Name) Birthday: October 30, 1953 Birth Place: Daraga, Albay Occupation: Housewife
- Child: Bautista, Arman Cyris Birthday: April 30, 2020 Birthplace: Laguna
Timeline
Assistant Restaurant Manager
Mcdonalds Quebec
01.2025 - Current
Fast Food Supervisor
Mcdonalds Quebec
12.2021 - 01.2025
SHIFT MANAGER (Assistant Restaurant Manager)
Freemont Foods Corporation
09.2015 - 01.2020
SERVICE CREW/CASHIERING (Drive Thru)
STAFF SEARCH ASIA
03.2010 - 09.2015
SERVICE CREW
Greenwich
03.2009 - 08.2009
Bachelor of Science - Hotel and Restaurant Management (HRM)
Tanchuling College
Bachelor of Science - Nursing (undergraduate)
Bicol College
Bachelor of Science - Biology (undergrad)
Bicol University College of Arts and Sciences
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Daraga National High School
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Daraga North Central School
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