- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- Stand-up Paddleboarding (SUP)
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Camping
- Mindfulness Practices
- Regularly practice mindfulness and meditation for overall wellness
Cindy L. Shields
Thunder Bay
Summary
Experienced support worker with a strong background in personal assistance, ready to excel in a new role. Demonstrated expertise in providing compassionate care, efficiently managing daily tasks, and ensuring the well-being of clients. Known for fostering team collaboration, adapting to changing needs, and consistently achieving results. Reliable and capable of responding to dynamic situations, with exceptional skills in communication, problem-solving, and empathy.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Southbridge Lakehead
08.2012 - Current
- Provided personal support and care to clients
- Assisted with activities of daily living such as feeding, bathing, toileting, mobility, and personal hygiene
- Followed care plan as per the requirement to care
- Observed and reported changes to supervisor about the clients physical behaviour and emotional conditions
- Portered clients to and from dining room at meal times
- Responded to clients requirements in a timely manner
- Worked to improve and enhance clients lives through effective and compassionate care
Field Placement
Lakehead Manor
04.2012 - 04.2012
- Assisted with transfers
- Accompanied residents to dining room
- Provided care and support to residents
- Became accustomed and responded to residents requirements and wishes
- Notified staff of changes in residents
- Assisted with activities of daily living including bathing, feeding, toileting, mobility, and personal hygiene
PSW Practice Lab
Confederation College
10.2011 - 03.2012
- Applying standards of infection control
- Bed making
- Body mechanics
- Partial bathing
- Feeding
- Home management
- Wheelchair safety
- Ceiling lifts
- Verbal reporting
- Observations
- Documentation
- Grooming and Hygiene
- Elimination
- Vital signs
- Oxygen
- Assisting with Medications
- Non-sterile Dressing
- Heat and Cold Applications
Clinical Placement
Pinewood Court
01.2012 - 02.2012
- Provide personal care and support to residents
- Assisted with feedings
- Encouraged independence
- Preventing infection by performing hand hygiene
- Bed making
- Assisted with transfers and positioning
- Applied good body mechanics
- Assisted with personal hygiene, grooming and dressing
- Reporting and documenting observations
Volunteer
Habitat for Humanity/Restore
05.2006 - 05.2006
- Assisted with crafts
- Pricing items
- Stocking shelves
- Dissembling windows
- Sweeping and mopping floors
Assistant
The Ginger Bread House
09.2005 - 09.2005
- Pricing, racking, and organizing clothing
- Vacuuming carpets
- Assisted with disassembling and reassembling items
- Disinfecting toys
- Moving and Lifting heavy items
Room attendant
Holiday Inn
06.2005 - 08.2005
- Maintained hotel rooms
- Bed making
- Vacuumed carpets and mopped floors
- Clean and disinfect bathrooms
- Distribute clean towels and toiletries
- Attended to guests’ requests for extra supplies
- Pick up debris and empty trash containers
Room attendant
Park Bay View
05.2002 - 06.2002
- Maintained hotel rooms
- Bed making
- Vacuumed carpets and mopped floors
- Clean and disinfect bathrooms
- Distribute clean towels and toiletries
- Attended to guests’ requests for extra supplies
- Pick up debris and empty trash containers
- Assisted with laundry
Cleaner
Double Shield
09.1999 - 05.2000
- Sweep, mop, and wash floors
- Dust furniture
- Vacuum carpeting and area rugs
- Clean and disinfect bathrooms and appliances
- Pick up debris and empty trash containers
- Wash windows, walls, and ceilings
Education
Personal Support Worker Certificate -
Confederation College
Thunder Bay, ON04.2012
Academic Upgrading - Grade 12 Equivalency, ACE Certificate
Confederation College
Thunder Bay, ON05.2011
Westgate Collegiate & Vocational Institute -
Westgate Collegiate & Vocational Institute
Thunder Bay, ON06.2001
St. Johns Ambulance First Aid and CPR Level C Certification -
Thunder Bay, ON10.2011
Skills
- Teamwork
- Personal Care
- Responsibility
- Organization
- Motivation
- Reliability
- Flexibility
- Communication
- Computer Skills
- Self-reliance
- Fast Learner
- Time Management
- Infection control
- Active listening
- Patient transfer
- Personal care
- Mobility assistance
- Time management
- Emotional support
- Personal hygiene assistance
- Privacy and confidentiality
Interests
Certification
Reiki Practitioner II - 2012
Skills/Experience
- Certified Reiki Practitioner II
- Client-Centered Care and Empathetic Listening
- Stress Management and Holistic Wellness Techniques
- Facilitation of Relaxation and Well-being
- Energy Healing Modalities
- Provided Reiki treatments to clients
- Created a calm and supportive environment for clients
Timeline
Personal Support Worker
Southbridge Lakehead
08.2012 - Current
Field Placement
Lakehead Manor
04.2012 - 04.2012
Clinical Placement
Pinewood Court
01.2012 - 02.2012
PSW Practice Lab
Confederation College
10.2011 - 03.2012
Volunteer
Habitat for Humanity/Restore
05.2006 - 05.2006
Assistant
The Ginger Bread House
09.2005 - 09.2005
Room attendant
Holiday Inn
06.2005 - 08.2005
Room attendant
Park Bay View
05.2002 - 06.2002
Cleaner
Double Shield
09.1999 - 05.2000
Academic Upgrading - Grade 12 Equivalency, ACE Certificate
Confederation College
Westgate Collegiate & Vocational Institute -
Westgate Collegiate & Vocational Institute
St. Johns Ambulance First Aid and CPR Level C Certification -
Personal Support Worker Certificate -
Confederation College
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