Cindy Lizotte
Irishtown,NB
Summary
Dedicated veterinarian with 23 years of experience delivering prompt and detailed care for domestic animals with varying needs and urgency. Creative problem solver, providing expert patient triage and systematic care. Empathetic professional, relating to pet owners and listening closely to concerns to determine best care protocol for individual health. Experience with Veterinary Association leadership and committees.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Was a driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in Veterinary Medicine
Overview
22
22
years of professional experience
Work History
Veterinarian
Elmwood Veterinary Hospital
10.2001 - Current
- Improved patient outcomes by accurately diagnosing and treating various animal illnesses and injuries.
- Enhanced clinic efficiency by streamlining appointment scheduling and maintaining organized medical records.
- Performed surgical procedures for better animal health, including spaying, neutering, and orthopedic surgeries.
- Educated pet owners on proper care techniques, such as diet, exercise, and preventative medicine.
- Collaborated with veterinary technicians for efficient patient care, ensuring accurate test results and timely treatments.
- Managed inventory of medications and supplies to ensure adequate stock levels while minimizing waste or expiration of products.
- Provided emergency services during after-hours situations for critical patient care when needed.
- Maintained a high standard of cleanliness within the clinic facility by adhering to strict sanitation protocols.
- Actively participated in continuing education opportunities to stay current on advancements within the veterinary field.
- Performed both scheduled and emergent surgeries on small animals and exotic species.
- Managed medication administration, dispensed prescriptions and replenished inventory, carefully accounting for controlled substances.
- Maintained detailed diagnosis and treatment records for future reference.
- Developed and implemented safety protocols to protect staff, guests and animals.
Small Business Owner
Elmwood Veterinary Hospital
10.2003 - 11.2020
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
- Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Bookkeeping with Sage and Quickbooks.
Education
No Degree - MS-900 Microsoft 365 Fundamentals
Microsoft
Onlne06.2024
Google IT Automation With Python Professional Cert - Computer Science
Coursera
Online06.2024
Certification - CompTIA + Cyber
Coursera
Online03.2024
Certified in Cybersecurity - Cybersecurity
ISC2
Online02.2024
Certification - Google It Support Certificate
Coursera
Online12.2023
No Degree - For AZ-900: Microsoft Azure Fundamentals
Microsoft
Online12.2023
Certification - Google Cybersecurity Certified
Coursera
Online11.2023
Certification - Veterinary Acupuncture
IVAS
Toronto, On06.2013
Post Graduate Degree - Western Veterinary Herbal Medicine
College of Veterinary Integrative Therapies
Australia05.2013
Post - Graduate Degree - Chinese Veterinary Herbal Medicine
College of Integrative Veterinary Therapies
Australia03.2013
Certification - Chinese Veterinary Food Therapy
Chi Institute
Florida, USA2011
MBA - Business Management
Universite De Moncton
Moncton, NB10.2003
DVM - Veterinary Medicine
University of Montreal: St-hyacinthe
Saint-Hyacinthe, Quebec06.2001
Diploma of Health Science - 2 Year Program For Faster Entry Vet School
Universite De Moncton
Edmundston, NB06.1997
Skills
- 22 years of experience in all aspect of Small Animal Veterinary medicine Ability do perform ultrasounds
- 21 years in Business management
- Understanding of cybersecurity threats in health field and veterinary field
- Human Resources Administration
- Payroll Administration
- Business Management and Development
- Negotiation
- Strategic Planning
- Emotional Intelligence
- Delegation Skills
- Analytical Thinking
- Creative Problem Solving
- Technical Proficiency
- Cost Control
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Small Business Owner
Elmwood Veterinary Hospital
10.2003 - 11.2020
Veterinarian
Elmwood Veterinary Hospital
10.2001 - Current
No Degree - MS-900 Microsoft 365 Fundamentals
Microsoft
Google IT Automation With Python Professional Cert - Computer Science
Coursera
Certification - CompTIA + Cyber
Coursera
Certified in Cybersecurity - Cybersecurity
ISC2
Certification - Google It Support Certificate
Coursera
No Degree - For AZ-900: Microsoft Azure Fundamentals
Microsoft
Certification - Google Cybersecurity Certified
Coursera
Certification - Veterinary Acupuncture
IVAS
Post Graduate Degree - Western Veterinary Herbal Medicine
College of Veterinary Integrative Therapies
Post - Graduate Degree - Chinese Veterinary Herbal Medicine
College of Integrative Veterinary Therapies
Certification - Chinese Veterinary Food Therapy
Chi Institute
MBA - Business Management
Universite De Moncton
DVM - Veterinary Medicine
University of Montreal: St-hyacinthe
Diploma of Health Science - 2 Year Program For Faster Entry Vet School
Universite De Moncton
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