Cindy Liu
Toronto,ON
Summary
Entrepreneurial Sales Engineer with excellent business acumen and proven history of driving technical sales and revenue growth. Friendly and outgoing to build key relationships through communication, customer service and negotiation skills. Successfully leads and motivates teams to execute business opportunities and close sales in fast-paced environments with tight deadlines. Possesses a Master's degree in Mechanical Engineering from The University of Hong Kong and a background in Material Engineering. Demonstrates strong knowledge in engineering including mechanical calculation, failure and testing analysis. secure an engineering position to further develop my skills and establish myself as a seasoned professional in the field.
Overview
4
4
years of professional experience
Work History
Sales Engineer
GELEC (HONG KONG) LIMITED
Hong Kong
04.2021 - 07.2023
- Managed technical integration, systems engineering program management, customer support and program management.
- Achieved over millions sales target of MVAC and HVAC system products.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Communicated with worldwide factories for recommended changes, improvements in products based on customer feedback.
Assistant Engineer
The Hong Kong and China Gas Company Limited
Hong Kong
11.2020 - 04.2021
- Supervised teams of maintenance workforce and ensure the maintenance work is in compliance.
- Figured out solutions for technical problems of gas appliances and improve customer-oriented service.
- Cooperated with product development teams to improve the maintenance service and product quality.
- Interacted with state and local agencies concerning compliance with codes and regulations.
- Investigated and corrected mechanical problems with machinery.
Failure Analysis Intern
Nvidia Singapore Pte Ltd
Hong Kong
09.2019 - 09.2020
- Collected and analyzed failure data by using data-base analysis tools.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports to project manager.
Education
Master of Science - Mechanical Engineering
The University of Hong Kong
Hong Kong07.2023
Bachelor Degree of Materials Science and Engineering - Materials Engineering
City University of Hong Kong
07.2020
Skills
- Bid Preparation
- Formal Presentation Skills
- Strong Technical Acumen
- Technical Troubleshooting
- Staff Training
- Machine Maintenance and Repair
- Root Cause Analysis
- HVAC Systems
Technical Skills
Microsoft Offices, Excel, Word, Access, SolidWorks, AutoCAD, SEM, R-ray, TEM, XRD, etc.
Languages
- English, Excellent
- Cantonese, Excellent
- Chinese, Excellent
Timeline
Sales Engineer
GELEC (HONG KONG) LIMITED
04.2021 - 07.2023
Assistant Engineer
The Hong Kong and China Gas Company Limited
11.2020 - 04.2021
Failure Analysis Intern
Nvidia Singapore Pte Ltd
09.2019 - 09.2020
Master of Science - Mechanical Engineering
The University of Hong Kong
Bachelor Degree of Materials Science and Engineering - Materials Engineering
City University of Hong Kong
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