Cindy Leal Gordon
LONDON,ON
Summary
Store manager equipped with extensive retail management and sales. Employs excellent leadership skills and multitasking strengths. Hardworking retail management professional versed in all aspects of running a high-end store including merchandising, recruiting, training and inventory management.
Overview
1
1
year of post-secondary education
16
16
years of professional experience
Work History
Administrative Assistant
2408769 Ontario Inc
LONDON, ON
09.2018 - Current
- Coordinated calendars, appointments, and meeting schedules for Ontario company staff, ensuring efficient time management.
- Drafted correspondence, reports, and office documents to support operations of 2408769 Ontario Inc.
- Responded to phone calls, emails, and visitor inquiries, providing professional customer service and enhancing client relations.
Retail Store Manager
Skechers
LONDON, ON
08.2016 - 09.2018
- Led Skechers store operations, ensuring consistent customer service and daily compliance.
- Coordinated scheduling, staffing, and floor coverage to optimize service during peak retail traffic.
- Developed training sessions for sales associates on product knowledge and selling standards to enhance customer experience.
- Evaluated sales metrics to refine product placement and maximize sales potential.
Retail Sales Manager
Clinique
LONDON, ON
04.2015 - 07.2016
- Managed Clinique retail floor operations and daily sales activities.
- Coached beauty advisors on skincare consultation and product knowledge.
- Trained staff on Clinique service standards and selling techniques.
- Supported merchandise displays and seasonal Clinique product launches.
Retail Store Manager
Danier Leather
LONDON, ON
06.2010 - 04.2015
- Recruit, hire and train an exceptional sales team
- Analyzed weekly reports and translated into strategic plans for improvement.
- Merchandise sales floor to meet company standards.
Education
Business Operations
Devry Institute of Technology
Toronto, ON 09.1995 - 12.1996
Skills
- Organizational skills
- Team building
- Recruiting and Training
- Sales driven
Accomplishments
- Winner’s circle for highest increase over budget for Danier Leather 2012
Timeline
Administrative Assistant
2408769 Ontario Inc
09.2018 - Current
Retail Store Manager
Skechers
08.2016 - 09.2018
Retail Sales Manager
Clinique
04.2015 - 07.2016
Retail Store Manager
Danier Leather
06.2010 - 04.2015
Business Operations
Devry Institute of Technology
09.1995 - 12.1996