Cindy Lampman
Cache Bay,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals. Exceptional customer service along with health and safety are my number one priority within my company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail
The Beerstore
09.2019 - 09.2024
- Developed strong rapport with customers and created positive impression of business.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed efficient cash register operations.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
École Secondaire Franco-Cité
Sturgeon Falls, ON06.1995
Skills
- Occupational Health and Safety
- Retail Effectiveness
- Register Opening and Closing
- Exceeding Customer Expectations
- Merchandise Receiving and Handling
- Safety and Cleanliness Standards
- Store Policies and Procedures
- Energy and Physical Stamina
- Available Nights, Weekends and Holidays
- Computer Proficiency and Microsoft Office
- Security Practices
- Positive Customer Engagement
- Engaging with Diverse Customers
- Goal-Driven
- Strong Communication and Interpersonal Skills
- POS Systems
Certification
First Aid and CPR (emergency)
Health and Safety Representative
Smart Serve
Languages
French
English
Timeline
Retail
The Beerstore
09.2019 - 09.2024
High School Diploma -
École Secondaire Franco-Cité
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