Cindy Hutchison
Regina,Saskatchewan
Summary
Dynamic cake decorator with a proven track record at Canada Safeway, 29 years of service, 18 of it in fill time cake decorating.. Recognized for enhancing customer satisfaction and boosting bakery sales. Strong communication skills and excellent organizational skills and willing to learn new things and fast learner. Attention to quality control ensure exceptional product and a safe, efficient work environment.
Overview
29
29
years of professional experience
Work History
Cake Decorator
Canada Safeway
06.1996 - Current
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Packaged and priced each product according to company pricing procedures.
- Managed material inventory and ordered new materials when needed.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
- Precisely arranged display cases throughout workday to highlight finished products.
- Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation.
Baker
Canada Safeway
06.1996 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Maintained accurate inventory of baking supplies and ingredients.
- Trained and supervised new employees on bakery operations and procedures.
Wendy's Restaurant
Fast Food Service
06.1999 - 2002
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Blockbuster
Blockbuster Video
05.1999 - 2001
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Robert Usher Collegiate
Regina, SK06.1998
Skills
- Cake decoration
- Food handling safety
- Precise Hand-eye coordination
- Custom cake consultations
- Strong communication skills
- Stock rotation
- Quality control
- Continuous learning and adaptation
- Production-driven
- Team cooperation
- Critical thinking
- Customer service
- Clear communication
- Decision-making
- Team Training
- Oven operation
- Performance monitoring
- Temperature monitoring
- Product wrapping and packaging
- Conveyor speed control
Languages
English
Full Professional
Timeline
Wendy's Restaurant
Fast Food Service
06.1999 - 2002
Blockbuster
Blockbuster Video
05.1999 - 2001
Cake Decorator
Canada Safeway
06.1996 - Current
Baker
Canada Safeway
06.1996 - Current
High School Diploma -
Robert Usher Collegiate
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