Cindy Foster
Calgary,Alberta
Summary
I am currently retired and looking for a part time job. I am an artist and spend a great deal of time painting and drawing. I am looking to supplement my income and hope to find something that brings a sense of satisfaction.
Overview
16
16
years of professional experience
Work History
Sales Administrator
Wajax Power Systems
Calgary, AB
05.2005 - 08.2015
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Streamlined administrative processes for increased efficiency, implementing an organized filing system for easy access to documents.
- Enhanced team productivity by providing training and support to new sales administrators, ensuring a smooth integration into their roles.
- Continuously improved internal processes by suggesting and implementing changes that led to streamlined workflows and time savings for the sales administration team.
Customer Service Representative
TD Bank
Shawville, Calgary, Ab.
01.2000 - 05.2005
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Visual Communications
06.1983
Skills
- Sales Support
- Report Generation
- Cross-selling strategies
- Production Support
- Positive and upbeat
- Goals and performance
- Relationship Building
- Goal Setting
- Verbal and written communication
- Product Knowledge
Languages
English
Native or Bilingual
Timeline
Sales Administrator - Wajax Power Systems
05.2005 - 08.2015
Customer Service Representative - TD Bank
01.2000 - 05.2005
Alberta College of Art - , Visual Communications