Cindy Foster
Calgary,Alberta
Summary
I am currently retired and looking for a part time job. I am an artist and spend a great deal of time painting and drawing. I am looking to supplement my income and hope to find something that brings a sense of satisfaction.
Overview
16
16
years of professional experience
Work History
Sales Administrator
Wajax Power Systems
05.2005 - 08.2015
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Streamlined administrative processes for increased efficiency, implementing an organized filing system for easy access to documents.
- Enhanced team productivity by providing training and support to new sales administrators, ensuring a smooth integration into their roles.
- Continuously improved internal processes by suggesting and implementing changes that led to streamlined workflows and time savings for the sales administration team.
Customer Service Representative
TD Bank
01.2000 - 05.2005
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Visual Communications
06.1983
Skills
- Sales Support
- Report Generation
- Cross-selling strategies
- Production Support
- Positive and upbeat
- Goals and performance
- Relationship Building
- Goal Setting
- Verbal and written communication
- Product Knowledge
Languages
English
Native or Bilingual
Timeline
Sales Administrator - Wajax Power Systems
05.2005 - 08.2015
Customer Service Representative - TD Bank
01.2000 - 05.2005
Alberta College of Art - , Visual Communications
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