Summary
Overview
Work History
Education
Skills
Timeline
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Cindy Diaz - Martinez

Scotts Valley

Summary

Dedicated patient advocate with a strong track record of empowering individuals to take charge of their health journey. Skilled in leadership, communication, teamwork, and time management. Driven and enthusiastic about achieving goals. Committed to expanding expertise and improving skills to provide exceptional support and care.

Overview

5
5
years of professional experience

Work History

Medical Assistant Intern

Bayview Gastroenterology
04.2025 - 05.2025
  • Helped answering the phone and assisting patients with their questions and conerns
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Created and prepared patient charts accurately for clinics and medical professionals.
  • Communicated with patients and families to answer questions
  • Obtained and documented patient medical history,
  • Helped patients get more information about the procedure they will have and explained to them their instructions that they should follow,
  • Streamlined check-in process by verifying patient information and promptly updating electronic health records.
  • Helped sending out medications when a patient would request to get re filled. made sure patient was able to get that medication re prescribed
  • I know the EHR system

Food service lead

Santa cruz seaside company (boardwalk grille)
03.2020 - 02.2024
  • Helped manage the location when the manager or supervisor weren't around
  • Provided help when a customer needed assistants or was having a problem
  • Trained employees in different areas
  • Actively worked on trying to have a positive and friendly environment with everyone
  • Always trying to find a solution when people called out or didn't have enough staff
  • Assign employees to different areas

Education

Certificate -

CALS Medical Assisting
05.2025

High School Diploma -

Scotts Valley High School
Scotts Valley, CA
06-2023

Skills

  • People skills
  • Communication
  • Bilingual in English and Spanish
  • Team player
  • Customer service
  • Management / Training skills
  • Problem solving
  • Wound care
  • Advocate for patient
  • Stocking merchandise
  • Patient prep
  • Active listening

Timeline

Medical Assistant Intern

Bayview Gastroenterology
04.2025 - 05.2025

Food service lead

Santa cruz seaside company (boardwalk grille)
03.2020 - 02.2024

Certificate -

CALS Medical Assisting

High School Diploma -

Scotts Valley High School
Cindy Diaz - Martinez