Cindy Cusick
Schedular/Coordinator
Barrie,ON
Summary
Dedicated professional committed to continuous learning and personal growth, eager to embrace new challenges and embark on an exciting career path. Proven expertise in managing customer interactions and swiftly resolving issues, leveraging exceptional communication skills and empathy to cultivate strong customer relationships. Demonstrated history of achieving high customer satisfaction rates and fostering loyalty through attentive service and proactive problem-solving. Prepared to contribute a passion for excellence and a results-driven mindset to a dynamic team.
Overview
25
25
years of professional experience
3
3
Certification
Work History
Coordinator - Underground Services
Regional Municipality of Wood Buffalo
Fort McMurray, AB
08.2021 - Current
Environmental Technician
Regional Municipality of Wood Buffalo
Fort McMurray, AB
04.2017 - 07.2021
- In this position I have helped with field water sampling at the landfill and various other areas of issue for run-off that could have an impact on the groundwater and rivers/streams in the Fort McMurray area.
- I also contribute to regulatory contravention letters pertaining to water, wastewater and underground services approvals
- I have written research papers and have done a variety of other research and projects pertaining to water, wastewater and underground service issues.
- I worked with contractors and accompany them on various projects for the RMWB.
- Accompanied students on tours of the landfill.
- Made recommendations to control or eliminate unsafe conditions at workplaces or public facilities.
Schedular
Regional Municipality of Wood Buffalo
Fort McMurray, AB
06.2013 - 04.2017
- Use computers for various applications, such as database management or word processing.
- Create, maintain, and enter information into Maintenance coordinator.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Complete forms in accordance with company procedures.
- Register operators for job specific training when required including the maintenance of their distribution and collection operator license’s
- Conduct searches to find needed information, using such sources as the Internet.
- Establish work procedures or schedules and keep track of the daily work of underground services staff.
- Train and assist staff with computer usage.
- Obtained a Level 1 in distribution in this position.
WWTP Lab Technician
Regional Municipality of Wood Buffalo
Fort Mcmurray, AB
06.2010 - 06.2013
- Conduct routine and non-routine analyses of in-process materials, pertaining to wastewater regulations, interpret test results, compare them to established specifications and control limits, and make recommendations to operators
- Compile laboratory test data and perform appropriate analyses.
- Complete documentation needed to support testing procedures including data capture forms, equipment logbooks, or inventory forms.
- Calibrate, validate, or maintain laboratory equipment.
- Supply quality control data necessary for regulatory submissions.
- Ensure that lab cleanliness and safety standards are maintained.
- Train other analysts to perform laboratory procedures
- Participate in internal assessments and audits as required.
- Write or revise standard quality control operating procedures.
- Participated in obtaining CALA certification of the lab
- Helped write the Standard Operating Procedures, Quality Control Manual and other reference materials for the lab
Wastewater Operator Level 2
Regional Municipality of Wood Buffalo
Fort Mcmurray, AB
03.2007 - 05.2010
- Collect and test water and sewage samples, using test equipment and color analysis standards.
- Record operational data, personnel attendance, or meter and gauge readings on specified forms.
- Operate and adjust controls on equipment to purify and clarify water, process or dispose of sewage, and generate power.
- Maintain, repair, and lubricate equipment, using hand tools and power tools.
- Monitored and ensured proper functioning of wastewater lift stations
- Obtained Level 2 in Wastewater Treatment and Collections from Alberta Environment
Parks Technician
Regional Municipality of Wood Buffalo
Fort Mcmurray, AB
03.2006 - 03.2007
- Worked performing various duties pertaining to city cleanliness.
- Operated garbage truck and retrieved garbage from various parks and trails in the RMWB area using a hoist.
- Operated various snow removal equipment during winter months
- Operated a water truck for the flooding of ice rinks
- Transmit and explain work orders to laborers.
Education
Bachelor of Science - Environmental
University of Lethbridge
Lethbridge, AB12.2004
Diploma - Environmental Science
Keyano College
Fort McMurray, AB12.2000
Grade 12 Diploma - undefined
Huron Heights Secondary School
Newmarket, OntSkills
- Hard worker
- Agile thinker
- Creative problem solving
- Loyal team member
- Technical documentation
- Data collection and laboratory analysis
- Lifelong learning commitment
- Flexible team member
- Proficient in computer applications
Languages
English
Certification
- Level 2 in Wastewater Treatment and Collections
- Level 1 in Water Distribution
- Obtained several courses from CALA in regards to lab accreditation
- Obtained class A driver’s license with air brakes. Currently hold Class G
- Held a 1st aide certification and AED for many years. Currently expired. Willing and able to renew
- Held H2S, TDG, WHMIS,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Coordinator - Underground Services
Regional Municipality of Wood Buffalo
08.2021 - Current
Environmental Technician
Regional Municipality of Wood Buffalo
04.2017 - 07.2021
Schedular
Regional Municipality of Wood Buffalo
06.2013 - 04.2017
WWTP Lab Technician
Regional Municipality of Wood Buffalo
06.2010 - 06.2013
Wastewater Operator Level 2
Regional Municipality of Wood Buffalo
03.2007 - 05.2010
Parks Technician
Regional Municipality of Wood Buffalo
03.2006 - 03.2007
Diploma - Environmental Science
Keyano College
Grade 12 Diploma - undefined
Huron Heights Secondary School
Bachelor of Science - Environmental
University of Lethbridge
Positions held prior to my obtaining a position with the Regional Municipality of Wood Buffalo include:
- Working as an Environmental Technician for the city of Medicine Hat obtaining samples of mosquitos, identifying genus and administering control strategies
- Running my own company for NewPark Environmental obtaining samples of drilling mud on-site and analyzing, meeting with the public to obtain water use rights and land to be used for the spreading of the drilling mud after it is deemed safe to do so.
- Worked for Keyano College as an assistant to the Environmental Science teacher setting up laboratory projects in the science lab.
- Worked as a Laboratory Technician for Syncrude in their Environmental Lab.
- Worked for Dentor Enterprises with research engineers at Syncrude in tailings research.
- Worked for Beamish construction in road paving as a Flag Person. Operated various equipment ie. packer, rubber tire roller, broom tractor, tractor/loader/ backhoe among others