Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service
Experienced leader in Health Care with many different work experiences seeking leadership position during this difficult time
Provided leadership to all aspects of acute care services of Boundary Hospital in grand Forks and Kootenay Lake Hospital in Nelson, BC
Provided direct leadership to the KB Education Department Clinical Practice Educators
Demonstrated the ability to effectively manage budgets by maintaining a positive variance across the portfolio of my responsibility
Provided leadership to all areas of Boundary Hospital, South Okanagan General Hospital including Cardiology, Respirology and Neuro-Diagnostics program at Penticton Regional Hospital.
Provided active involvement and collaboration with the Chief of Staff to successfully maintain 24 hour coverage of the Emergency Department.
Provided leadership within the 19 bed Intensive Care Unit for 5 years
Reviewed staffing levels of the ICU and ED to achieve stabilization and reduction of vacancies. Utilized strategies such as cross-training of staff, change in skill mix and decision support submissions to advocate the requirement of an additional Clinical Practice educator
In partnership with the Emergency Network team, developed an extensive Project Management Charter to address the patient flow issues at KGH Emergency called "Streaming" This is one of the most successful initiatives at KGh and was the first of its kind in British Columbia
Management of a 35 bed Emergency Department that included a 8 bed Clinical Decision Unit for almost 4 years.
Key participant in development and planning of the new Kelowna Emergency Department
Innovative leadership that brings teams together with vision and the incentive that promotes continues quality improvement activities
Decision quality is logical and based upon a mixture of analysis,wisdom and varied experience gained from many different health care settings
Strong change management ability that articulate the vision of possibilities, breakthrough ideas and strategies
Excel at building collaborate relationships during complex or difficult situations Continually seek opportunities to build on established respectful working relationships with physicians, staff, community leaders and elected officials