Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Work Availability
Software
Work Preference
Websites
Timeline
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Cindy Comeau

Cindy Comeau

Calgary,Canada

Summary

Professional with administrative expertise and strong focus on operational efficiency. Skilled in scheduling, document management, and customer service. Team-oriented, adaptable, and results-driven. Known for reliability, effective communication, and problem-solving abilities.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Inter Pipeline (Corridor) Inc.
01.2024 - Current
  • Serve as the first point of contact at Inter Pipeline’s Cochrane Extraction Plant, providing professional reception, visitor, and phone coverage while supporting office services and general administrative needs. Maintain a welcoming and safety-conscious front desk, and keep common spaces running smoothly.
  • Front desk lead for IPL CEP: greeted and signed in visitors, issued badges, and directed inquiries with a service-first approach.
  • Conduct orientations for external contractors and maintain required records. Administration of the access card system.
  • Manage and process P-Card reconciliations, ensuring receipts are available and work is performed accurately.
  • Manage Spare radios and gas monitors. Assist with PPE for guests and site staff as requested.
  • Oversight of the CEP Mail System, both interoffice and PO Box
  • Managing traffic, ensuring “cold calls” are minimized.
  • Working with Microsoft Outlook & and Excel spreadsheets to track and update data and complete electronic and manual filing according to compliance guidelines.

Professional Teaching Assistant

Rhodes Wellness College
01.2024 - 12.2024
  • Dedicated and compassionate professional with a strong background in counselling and education. Passionate about supporting students in their academic and personal growth by fostering a safe and engaging learning environment. Skilled in facilitating discussions, providing constructive feedback, and mentoring students in counselling techniques and professional development. Experienced in supporting lead instructors, managing classroom logistics, and providing both academic and technical assistance to students.
  • Assisted professors in facilitating discussions, grading assignments, and providing additional guidance to students as they develop their counselling and theoretical understanding in Group Leadership, Advanced Counselling, Counselling Theories and Methods, Relationship Counselling, Practice and Ethics, Mental Health Counselling, Human Development, Personal and Professional Development, and Supervision.
  • Supported lead instructors by identifying student challenges and developing appropriate strategies to address them effectively.
  • Assisted with the setup of required equipment and materials needed to support teachers, prepared lessons, tracked attendance, graded students, and performed administrative tasks.
  • Developed and implemented curriculum to enhance student learning and engagement.
  • Served as the first point of contact for students, providing guidance and support in both academic and technical aspects, including navigating Moodle, Campus Login, and assignment submissions.
  • Provided supplemental one-on-one or group instruction, including lesson reviews, both in breakout rooms and outside of class time.
  • Tracked and entered attendance daily to maintain accurate student records.
  • Provided Zoom support, including managing breakout rooms, spotlighting demos/projects, and monitoring chat discussions.
  • Assisted with Moodle support, including uploading documents, hiding/unhiding topics and resources, and monitoring assignment submissions.

Field Development Manager Canada

Ambit Energy
01.2018 - 12.2022
  • Build trusted relationships with Ambit’s Independent Consultants, understanding and supporting their needs. Serving as a subject matter expert on Ambit Policies and Procedures, Compensation Plans and Marketing practices.
  • Engage consultants via business reviews, strategy discussions and city/site visits to build the best practices, evaluate channel progress, and coordinate with internal support channels to ensure alignment.
  • Identify new field leaders through constant communication and developing personal relationships.
  • Coordinate with IT, Field Support, Event Planning and the Marketing Communications departments for reporting, recognition tracking and recognition email and mail campaigns to mine channel metric data and proactively identify areas of opportunity.
  • Produce ad-hoc reports as needed to identify potential threats along with opportunities Identify trends that threaten consultant enrolment, customer acquisition, customer retention, the customer experience, or unit margins.
  • Work with internal and external partners to mitigate such threats.
  • Identify and implement process improvements and strategies that will exceed key performance metrics.
  • Work cross-functionally with internal teams to implement new processes that will improve areas of opportunity.
  • Travel to various markets to support business presentations, training, seminars, recognition, and events.
  • Manage and maintain recognition programs to include the production of recognition letters, email pins/ certificates to Independent Consultants, email campaigns, AE Success web page, public speaking and award recognition designed to motivate.

Registered Therapeutic Counsellor, Counselling Therapist

Work Your Light Counselling
01.2023 - Current
  • I provide client-centred, trauma-informed mental health counselling for adults (ages 18–65) across Alberta and British Columbia, specializing in anxiety, depression, PTSD, CPTSD, grief, self-worth challenges, and life transitions. My approach integrates Internal Family Systems (IFS), Somatic Therapy, Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), Narrative Therapy, and Person-Centred counselling to deliver evidence-based, outcome-driven interventions.
  • Key Contributions & Focus Areas:
  • Conduct comprehensive biopsychosocial assessments and create collaborative treatment plans tailored to each client’s goals.
  • Provide trauma-informed care for clients impacted by developmental trauma, relational challenges, chronic stress, and complex emotional patterns.
  • Offer virtual and in-person counselling to maximize accessibility and flexibility, ensuring secure tele-mental health delivery.
  • Deliver inclusive, culturally responsive, and LGBTQIA2S+ affirming care, honoring diverse backgrounds and experiences.
  • Collaborate with multidisciplinary teams, healthcare providers, and community resources to support integrated care.
  • Empower clients using strength-based, client-led approaches that foster resilience, emotional regulation, and self-compassion.
  • Maintain accurate, confidential clinical documentation in compliance with privacy laws and professional ethics standards.
  • Facilitate psychoeducation on emotional regulation, relationship skills, stress management, and mental wellness.

Life Skills and Wellness Coach

Work Your Light
01.2023 - Current
  • As a passionate and experienced Life Skills and Wellness Coach, I am committed to helping clients achieve personal and professional growth. Skilled in providing holistic personalized coaching services and developing individualized plans to meet client needs. Dedicated to promoting diversity, equity, inclusion, and belonging in all aspects of coaching.
  • Providing individual one-on-one coaching sessions focusing on personal development, stress management, goal setting, career planning, job seeking, and overall well-being.
  • Plan and facilitate group workshops focusing on Personal and Leadership Development.
  • Personalize goal setting with clients to set achievable goals related to their personal and professional success and development. Helping create actionable plans to reach these goals while working with mindfulness, self-care, stress reduction and resilience.
  • Recognize signs of emotional distress and provide guidance in accessing appropriate counselling services or resources when necessary.
  • Maintain detailed records of coaching sessions.
  • Adhere to ethical standards and practices of CPCA and ICF associations and maintain confidentiality and boundaries in all coaching interactions.

Administrative Assistant/Inside Sales

Econolite
02.2017 - 09.2017
  • Responsible for the support of the Regional Sales Managers while providing administrative support and Inside Sales responsibilities.
  • Maintain high levels of customer support and satisfaction.
  • Respond promptly to customer inquiries and forward them to the appropriate account manager.
  • Manage customer complaints and work for optimal resolution.
  • Actively develop sales opportunities, and process quotes and orders.
  • Process, and update sales orders, customer interactions and transactions through ERP and CRM Systems.
  • Assist and participate in training sessions and special events such as trade shows and conferences.
  • Review relevant bidding systems and customer websites for potential opportunities.
  • Download Tenders and RFQs, and assign them to appropriate account managers.
  • Managing weekly/monthly/quarterly forecasts and forwarding them to management.
  • Prepare ad-hoc reports using Microsoft Office.
  • Manage administrative preparation and submission of proposals to customers.
  • Prepare reports for management as required.
  • Participated in ISO and lean workshops.

Sales Coordinator

Winters Instruments
06.2014 - 03.2016
  • Assistant to the VP of Sales, CDN Division and direct reports. Responsible for the support to the Regional Sales Managers and Inside Sales team Canada.
  • Managed the VP Sales Canada daily calendar, reviewing meetings, prioritizing requests for time and interacting with other company Executives and their Assistants to coordinate a variety of complex executive meetings.
  • Planned and coordinated a very successful major office/warehouse move and facilitated the coordination for renovation, space planning, and purchase of furniture and equipment ensuring a smooth transition into the new office space.
  • Coordinated and implemented the Special Pricing Agreement and Distributor Agreement database utilizing Sharepoint and organized and provided training. This resulted in increased efficiency by 50%, allowing staff to access information readily.
  • Managed special pricing agreements and distributor agreement contracts.
  • Responsible for the preparation and submission of financial reports for the VP of Sales Canada and Regional Sales Managers.
  • Developed improvements to the CRM system using that allowed for greater accuracy, and efficiency and saved time for all users.
  • Managed CRM for the Canadian Sales team with data entry and reports.
  • Supported the Marketing team for trade shows, customer care and promotional items.
  • Additional administration duties as required.

Marketing and Sales Coordinator PAOGP

ABB
08.2011 - 06.2014
  • Assistant to the Director of Sales and Marketing OGP Canada.
  • Provided administrative support to the OGP Canadian Sales Managers#.
  • Provided administrative support to the OGP Canadian Proposals Team.
  • Organized and managed the Director of Sales and Marketing calendar.
  • Managed travel arrangements for the Director of Sales and Marketing as well as the Sales team.
  • Managed Director of Sales and Marketing and sales team expenses through Concur.
  • Planned and coordinated trade shows, sales training and all client events.
  • Prepared and submitted monthly sales reports.
  • Champion with the management of the CRM tool for OGP Canada.
  • Coordinated a very successful major office renovation and move, and facilitated the coordination for 35 employees between three buildings.
  • Managed and supported reception.
  • Worked closely with the Communications team for the website, marketing materials and communication support.
  • Managed sponsorships, donations and promotional items.
  • Managed new employee onboarding.

Order Administrator

ABB
08.2010 - 08.2011
  • Preparation of Client Invoicing
  • Invoice Generation based on Work Account Tickets (LEMS)
  • Process for Approval & Posting of Client Invoicing
  • Assist & Resolve Inquiries for both Clients and Co-Workers
  • Client Account Reconciliation
  • Assist with Client Specific Government Reporting & Agencies

Collections Manager

ABB Ber-Mac E&I
08.2006 - 08.2010
  • Company Overview: (Purchased by ABB INC) 2006 – 2010
  • Client Development through Collection Calls
  • Client Account Reconciliation, AIR Journal Entries
  • Manage Local and Branch Location Collection Reporting
  • Financial AIR Reporting To Management and Branch Locations
  • Data Entry of Deposits and Client Invoicing
  • Daily Deposit & Bank Reconciliation
  • Monthly G.S.T Reconciliation
  • Assisted with Corporate Financial & Administrative Merging with ABB Inc

Accounting Clerk

IEG Environmental
04.2004 - 08.2006
  • Accounts Payable
  • Vendor Account Reconciliation
  • Process for Approval & Posting of Accounts Payables
  • Assist and resolve Inquiries for both Vendors and Co-Workers
  • Preparation and Processing of Cheque Run
  • Accounts Receivable
  • Preparation of Client Invoicing
  • Process for Approval & Posting of Client Invoicing
  • Assisted & Resolve Inquiries for both Clients and Co-Workers
  • Assisted with Client Specific Government Reporting& Agencies
  • Accounting Clerk
  • Assisted with Financial Reporting
  • Assisted with Corporate Financial & Administrative Merging
  • Assisted with Client Specific Government Reporting & Agencies
  • Assisted with Reception Relief

Education

Professional Counselling Diploma - Mental Health Counseling/Counselor

Rhodes Wellness College
Calgary, AB
02.2024

No Degree - Accounting and Financial Management, Accounting and Finance

Bow Valley College
Calgary, AB
01.2004

Skills

  • Verbal communication
  • Microsoft office
  • Schedule management
  • Data entry
  • Confidentiality handling
  • Database maintenance
  • Event planning
  • Multitasking and organization
  • Team support
  • Project coordination
  • Administrative support
  • Business administration

Languages

English
Native or Bilingual

Affiliations

Association of Cooperative Counselling Therapists of Canada


Association of Counselling Therapy of Alberta



Certification

  • Counselling Therapist
  • Being Positive at Work
  • Life Coach Certification
  • Registered Therapeutic Counsellor - Candidate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

MS 365 (Outlook/Excel/Word/PowerPoint/Teams)

SharePoint

OneDrive

Zoom

Adobe Acrobat Pro

DocuSign

SAP Concur

Quickbooks

Microsoft Copilot / ChatGPT

Janeapp

Moodle

Workday

ADP

Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureWork from home optionHealthcare benefitsStock Options / Equity / Profit Sharing4-day work weekPaid time offFlexible work hoursPersonal development programsPaid sick leaveCareer advancement401k match

Timeline

Administrative Assistant

Inter Pipeline (Corridor) Inc.
01.2024 - Current

Professional Teaching Assistant

Rhodes Wellness College
01.2024 - 12.2024

Registered Therapeutic Counsellor, Counselling Therapist

Work Your Light Counselling
01.2023 - Current

Life Skills and Wellness Coach

Work Your Light
01.2023 - Current

Field Development Manager Canada

Ambit Energy
01.2018 - 12.2022

Administrative Assistant/Inside Sales

Econolite
02.2017 - 09.2017

Sales Coordinator

Winters Instruments
06.2014 - 03.2016

Marketing and Sales Coordinator PAOGP

ABB
08.2011 - 06.2014

Order Administrator

ABB
08.2010 - 08.2011

Collections Manager

ABB Ber-Mac E&I
08.2006 - 08.2010

Accounting Clerk

IEG Environmental
04.2004 - 08.2006

Professional Counselling Diploma - Mental Health Counseling/Counselor

Rhodes Wellness College

No Degree - Accounting and Financial Management, Accounting and Finance

Bow Valley College

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Cindy Comeau