Summary
Overview
Work History
Education
Skills
Reference
Timeline
Cashier

Cindy Coates

Twillingate,NL

Summary

Proven customer service expert with a track record of enhancing guest satisfaction at Albatross Hotel through meticulous room maintenance and safety adherence. Demonstrates exceptional work ethic and empathy, ensuring customer needs are met with precision. Skilled in cash handling and fostering repeat business, showcasing both hard and soft skills without relying on numerical data.

Overview

13
13
years of professional experience

Work History

Cashier

Waterside Fish Market
05.2014 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.

Housekeeping Room Attendant

Albatross Hotel
09.2011 - 04.2014
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.

Education

Basic First Aid CPR C/AED (Emergency) -

St. John Ambulance
Twillingate NL
05.2024

Grade 12 Diploma -

J.M.Olds Collegiate
Twillingate, NL
06.2000

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Reference

Reference available upon request

Timeline

Cashier

Waterside Fish Market
05.2014 - Current

Housekeeping Room Attendant

Albatross Hotel
09.2011 - 04.2014

Basic First Aid CPR C/AED (Emergency) -

St. John Ambulance

Grade 12 Diploma -

J.M.Olds Collegiate

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Cindy Coates