Cindy Carrillo
Thornton
Summary
A motivated and ambitious individual pursuing a Bachelor's Degree in Nursing. Diverse healthcare experience includes working as a student in an urgent care facility and serving as a patient monitor in a hospital. This provided invaluable insights into hospital operations across departments such as the emergency department, intensive care unit, and trauma unit. Encountering challenging situations like "Code Grey/BERT," honed de-escalation techniques and the ability to effectively calm patients before initiating a code grey response. Comprehensive understanding of hospital operations and eager to contribute expertise to provide exceptional care to patients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Carl's Jr
03.2023 - Current
- Maintained an upbeat demeanor when interacting with customers at all times.
- Trained new team members in cash register operation, stock procedures and customer services.
- Ensured continuous workflow by taking on additional tasks during downtime.
- Maintained cleanliness throughout the place.
- Resolved customer complaints swiftly and professionally, maintaining a high level of customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Proactively resolved issues, ensuring continued positive relationships with customers.
Medical Assistant Externship Student
Concentra Urgent Care
01.2024 - 02.2024
- Collected patient medical histories for physician review.
- Executed administrative tasks including appointment scheduling, document filing, and phone call handling.
- Prepared patient visit areas by ensuring cleanliness and stocking necessary supplies.
- Collected specimens from patients for laboratory testing according to established protocols.
- Administered prescribed injections and medications as per physician’s orders.
- Briefed patients on upcoming treatments before administration.
- Communicated effectively between physicians and other healthcare providers.
- Conducted routine dipstick analyses and sensory evaluations.
- Provided wound care as needed.
Patient Monitor
Kaiser Permanente South Sacramento
01.2025 - Current
- Enhanced workplace culture through guidance and support in demanding scenarios.
- Facilitated team coordination with precise documentation and detailed reports.
- Streamlined communication between medical staff, ensuring timely updates on patient conditions.
- Demonstrated adaptability by working effectively across diverse clinical settings including intensive care units and emergency department unit.
- Increased nursing efficiency by diligently monitoring and promptly reporting changes to appropriate personnel.
- Enhanced patient satisfaction by providing compassionate care and addressing individual needs.
- Facilitated smooth transitions of care by accurately communicating pertinent information during shift handoffs or department transfers.
- Elevated the level of patient-centered care by actively advocating for patients'' needs, preferences, and concerns within the healthcare team.
- Recorded patient developments and informed healthcare providers of any variations.
Education
High School Diploma -
Liberty Ranch High School
Galt, CA06.2023
Medical Assistant
Calregional Training Institute
Stockton, CA01.2024
Associate Degree In Nursing -
Cosumnes River College
Sacramento, CA06-2029
Skills
- Vital signs monitoring/documentation
- Patient confidentiality
- Clinical documentation
- Compassionate patient care
- Patient education
- Wound care
- Safety protocols
- Data collection
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Certified in CPR/AED
- Bilingual; Fluent in English and Spanish
- EKG
- Venipuncture
- Medical terminology knowledge
Certification
-American Medical Certification Association
- Basic Life Support (CPR and AED)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Monitor
Kaiser Permanente South Sacramento
01.2025 - Current
Medical Assistant Externship Student
Concentra Urgent Care
01.2024 - 02.2024
Manager
Carl's Jr
03.2023 - Current
High School Diploma -
Liberty Ranch High School
Medical Assistant
Calregional Training Institute
Associate Degree In Nursing -
Cosumnes River College
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