Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Cindy Bottcher

Magrath,AB

Summary

Adept Health Care Assistant with proven expertise in patient-focused care and time management, honed at CBI Home Health. Excelled in reducing infection risks and enhancing patient comfort, demonstrating exceptional empathy and direct patient care skills. Achieved notable improvements in patient satisfaction and safety through effective communication and diligent observation.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Health Care Assistant

CBI Home Health
05.2024 - Current
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
  • Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
  • Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.

Health Care Assistant

Lethbridge Family Services
08.2020 - 04.2023
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Improved overall wellness through providing educational materials on preventative measures and self-care strategies tailored to each patient''s unique needs.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Healthcare Support Worker

Good Samaritan Society
09.2011 - 09.2018
  • Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
  • Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
  • Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
  • Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.

Education

Grandfathered Into Healthcare Aide By GSS - Healthcare Aide

Good Samaritan Society
Magrath, AB

Skills

  • Time Management
  • Patient Care
  • Patient-focused care
  • Supporting personal needs
  • Dementia and Alzheimer's knowledge
  • Feeding Assistance
  • Empathy and Compassionate Care
  • Observing responses
  • Catheter Care
  • Oral Hygiene
  • Patient Observation
  • Recording vital signs
  • Blood Sugar Monitoring
  • Transporting patients
  • Infection Control
  • Emotional Support
  • Administering Medications
  • Direct Patient Care

Languages

English
Full Professional

Certification

I am a certified health care aid obtained through Lethbridge Family Services.

Timeline

Health Care Assistant

CBI Home Health
05.2024 - Current

Health Care Assistant

Lethbridge Family Services
08.2020 - 04.2023

Healthcare Support Worker

Good Samaritan Society
09.2011 - 09.2018

Grandfathered Into Healthcare Aide By GSS - Healthcare Aide

Good Samaritan Society

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Cindy Bottcher