Summary
Overview
Work History
Education
Skills
Certification
Additional Information
References
Timeline
Generic
Cindy Biggs

Cindy Biggs

Calgary,Canada

Summary

Exceptional Project Manager successful at directing change management initiatives requiring fast-paced execution. More than 20 years in project management with proven success in logistic and construction industries. Offers strong analytical, planning and organizational skills to manage competing demands. Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Project Manager/Office Manager

Scotia Developments Inc
Calgary, Canada
11.2005 - Current
  • Supervised end-to-end project activities, spanning procurement and commissioning.
  • Increase revenue yearly by 10%.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Updated operational methods, oversaw accounting procedures, tracked information, and compiled data to improve efficiency.
  • Sourced, vetted, and managed vendors are needed to accomplish project goals.
  • Presented regular updates to customers regarding project status.
  • Negotiated contracts with vendors and suppliers within budget constraints.
  • Managed comprehensive records for each project's specifications and financial transactions.
  • Maintained comprehensive plans throughout project duration.
  • Coordinated numerous projects with overlapping deadlines.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Conducted periodic inspections of job sites for quality and progress.
  • Generated expense forecasts for numerous undertakings.

Logistic Manager

BW Technologies
Calgary, Canada
05.2002 - 11.2005
  • Coordinated daily operations for shipping and receiving diverse products.
  • Maintained high satisfaction levels through targeted customer assessments.
  • Oversaw sales order administration and documented details.
  • Directed the preparation of monthly freight cost reports.
  • Accelerated correction of shipping discrepancies.
  • Ensured timely communication of critical shipment updates to corporate departments and customers.
  • Formed strategic partnerships, established metrics and participated in complex negotiations
  • Prepared updated shipment reports for executives and clients
  • Oversaw group of 10 team members conducting monthly recap meetings as well as doing yearly evaluations

International Freight Specialist

FedEx Canada
Halifax/Calgary, Canada
11.1995 - 05.2002
  • Handled all aspects of freight shipment, including pickup, routing, tracking, and delivery.
  • Processed freight bills for payment in accordance with established procedures.
  • Resolved any issues or discrepancies related to freight services.
  • Monitored the progress of shipments to ensure on-time arrival at their destination.
  • Assisted in developing new policies and procedures related to shipping operations.
  • Ensured compliance with applicable safety regulations when handling hazardous materials.
  • Worked closely with warehouse personnel to coordinate loading and unloading of freight containers.
  • Participated in regular meetings with management team members to discuss performance metrics.

Head Waiter/Bartender

Mother Tuckers
Halifax, Canada
04.1992 - 11.1995
  • Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
  • Trained new waiters on food service procedures and customer service standards.
  • Monitored wait staff performance and provided feedback when necessary.
  • Provided assistance in resolving customer complaints in a professional manner.
  • Enforced health and safety regulations in the restaurant dining area.
  • Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
  • Assisted servers with taking orders from customers as needed during peak hours.
  • Adhered to cash handling policies when accepting payments from customers.
  • Provided exceptional service to high volume of daily customers.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.

Education

Bachelor of Science - Electrical Engineering

Technical University of Nova Scotia - Dalhousie
Halifax, NS

Skills

  • Project estimations
  • Project audits
  • Project Timeline Generation
  • Project control
  • Project records
  • Project oversight
  • Customer relations
  • Performance evaluations
  • Productivity improvement
  • Coaching and mentoring
  • Lean manufacturing and design
  • Logistics management
  • Planning and scheduling
  • Presentations
  • Vendor sourcing
  • Advanced understanding of Microsoft Applications

Certification

  • PMP - Project Management Professional - PMI
  • WHIMIS, Current
  • First Aid, Current
  • Microsoft Office Certification - MSL

Additional Information

Army Navy Air Force Veterans Canada - Past Provincial Secretary

18th Scout Calgary - Past Group Admin/Registrar/Youth Leader

Eagles Soccer Team Mens - Manager,

Various CMSA Teams - Manager

References

References available upon request.

Timeline

Project Manager/Office Manager

Scotia Developments Inc
11.2005 - Current

Logistic Manager

BW Technologies
05.2002 - 11.2005

International Freight Specialist

FedEx Canada
11.1995 - 05.2002

Head Waiter/Bartender

Mother Tuckers
04.1992 - 11.1995

Bachelor of Science - Electrical Engineering

Technical University of Nova Scotia - Dalhousie

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Cindy Biggs