Cindy Belcourt
West Kelowna,BC
Summary
Personable Office Administrator with 5+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Administrator
Northreach Society
10.2015 - 04.2021
- Maintained electronic and paper filing systems for easy retrieval of information.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Managed up to 100 incoming calls, emails and visitors per day.
Oilfield Medic, Emergency Medical Responder
Onsite Medical
10.2007 - 04.2008
- Took patient health histories and asked questions to determine cause of illness or injury.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
Community Support Worker
Signature Support Services
12.2005 - 08.2007
- Assisted clients with dressing, grooming and nutritional needs, helping to overcome, and adapt to mobility restrictions with dignity and respect.
- Kept accurate records of clients' care, condition, and progress.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing.
- Followed safe lifting techniques and individual resident lifting instructions.
- Transported clients via wheelchair to and from rehabilitation and daily activities.
Education
No Degree - Medical Support Vehicle Operation
International Academy For Professional Driving
Grande Prairie, AB01.2019
Diploma of Office Administration - Office Administration
Grande Prairie Regional College
Grande Prairie, AB04.2016
No Degree - Emergency Medical Responder
Portage Collegiate Institute
Portage la Prairie, MB10.2006
Certificate - Community Support Worker
Academic Express
Red Deer, AB06.2005
Skills
- Budget Support
- Managing Office Supply Inventory
- Supplier Liaison
- Booking Travel
- Staff Training
- Payroll
- Office Reception
- Volunteer Relations
- Microsoft Office
- Office Management
Affiliations
Grande Prairie Friendship Centre
Red Cross
Metis Local #1990
Native Counseling Services of Alberta
UMAYC
Swan City Rotary Club
Circle of Indigenous Students, GPRC
Certification
- Diversity in the Workplace
- Creating a Respectful Workplace
- An Introduction to the Canadian Labour Code
- WHMIS
- Emergency Response Planning
- QuickBooks Desktop
- Excel Core
- FOIP
- Assisting Individuals in Crisis
- De-escalating Potentially Violent Situations
- An Introduction to Sex Work & A Harm Reduction Approach
- HIV Basics
- Hepatitis C Basics
- Indigenous Opioid Awareness & Naloxone Training
Timeline
Office Administrator
Northreach Society
10.2015 - 04.2021
Oilfield Medic, Emergency Medical Responder
Onsite Medical
10.2007 - 04.2008
Community Support Worker
Signature Support Services
12.2005 - 08.2007
No Degree - Medical Support Vehicle Operation
International Academy For Professional Driving
Diploma of Office Administration - Office Administration
Grande Prairie Regional College
No Degree - Emergency Medical Responder
Portage Collegiate Institute
Certificate - Community Support Worker
Academic Express