Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cindy Banuelos

Los Angeles

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at The Boiling Crab. Always ready to deliver hospitality and ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

2
2
years of professional experience

Work History

Server, Host, Busser, Cashier

The Boiling Crab
07.2024 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Sandwich Artist

SUBWAY®Restaurants
08.2023 - 01.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

Esperanza College Prep
414 S Atlantic Blvd, East Los Angeles, CA 90022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Cleanliness standards
  • Menu memorization
  • Food running
  • Team collaboration
  • Order accuracy
  • Table bussing
  • Can adapt to any work setting

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server, Host, Busser, Cashier

The Boiling Crab
07.2024 - 08.2025

Sandwich Artist

SUBWAY®Restaurants
08.2023 - 01.2024

Esperanza College Prep
Cindy Banuelos