Summary
Overview
Work History
Education
Skills
Training
Personal Qualities
Languages
Timeline
Hi, I’m

Cindy Authier

Collision
Stoney Point,Canada

Summary

To secure a fulfilling position where I can utilize my management and organizational skills in a team-oriented environment with opportunities for growth and advancement.

Proven leadership skills demonstrated through founding and managing a successful photography business. Excellent communication and interpersonal abilities developed through extensive experience with colleagues and customers. Proficient in Microsoft Office Suite, including Excel, Word, Outlook, and Office. Strong organizational and time management skills honed through office and management roles. Capable of working independently or as part of a team in dynamic environments.

Overview

10
years of professional experience

Work History

CSN Collision Tilbury

Operations Manager
09.2015 - Current

Job overview

  • Conduct thorough vehicle inspections to assess structural, body, mechanical, electrical, or interior damage
  • Prepare detailed cost estimates for labor and parts, ensuring accuracy and compliance with industry standards
  • Determine repair versus replacement for damaged components such as bumpers, fenders, and doors
  • Calculate salvage value for total vehicle loss and prepare insurance forms with repair recommendations
  • Research Advanced Driver-Assistance Systems (ADAS) for safety and ensure vehicles are restored to optimal condition
  • Scheduled mechanical, glass and body shop appointments
  • Arranged both my workload, as well as the staff’s
  • Ensured the office ran smoothly, answering phones and helping clients when needed
  • Handled specific types of paperwork or filing for specific departments
  • Experience working with insurance for billing inquiries
  • Worked collaboratively with Enterprise to help satisfy customer needs
  • Involvement in vehicle sales

C. Ewing’s Photography

Photographer, Owner & Operator
01.2006 - Current

Job overview

  • Provided photography services for local sports organizations, families, and individuals
  • Met strict deadlines while ensuring customer satisfaction
  • Issued government-approved passport photos and managed promotional business activities
  • Designed and maintained a customer-friendly website for bookings and inquiries

Chatham Mazda

Sales Associate
01.2014 - 01.2015

Job overview

  • Memorized vehicle models and features to provide compelling sales presentations
  • Guided customers through the vehicle purchase process, including finalizing paperwork
  • Specialized in explaining and demonstrating ADAS features to customers

S.T.E.P.S Physical Therapy

Medical Administration and Physiotherapist Assistant
01.2008 - 01.2014

Job overview

  • Scheduled appointments and handled billing processes (WSIB, MVA, EHC)
  • Maintained accurate records and bookkeeping systems
  • Prepared reports and assisted physiotherapists with treatments, including ultrasounds, exercises, and hot/cold packs
  • Managed payroll calculations, remittances, petty cash, bank deposits, and inventory control

McDonald’s Restaurant

Manager
01.1992 - 01.2014

Job overview

  • Supervised staff duties and organized daily operations in a fast-paced environment
  • Balanced daily reports, bank receipts, and deposits with precision
  • Conducted interviews, and recruited, and trained new employees
  • Delivered exceptional customer service while adhering to corporate guidelines

Education

Thomas Education

Professional Secretary with Computer Skills

University Overview

St. Clair College

Medical Terminology

University Overview

Lambton College

Photography Certificate

University Overview

Wallaceburg District Secondary School

Ontario Secondary School Diploma

University Overview

OMVIC Certification

University Overview

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Training

Training
  • CPR Certified
  • W.H.M.I.S Training

Personal Qualities

Personal Qualities
I am a driven and dependable professional dedicated to continuous growth and excellence. With exceptional communication and interpersonal skills, I thrive in dynamic environments, demonstrating adaptability and a steadfast commitment to achieving success. My proactive approach and collaborative mindset make me a valuable asset to any team.

Languages

English
Professional Working

Timeline

Operations Manager
CSN Collision Tilbury
09.2015 - Current
Sales Associate
Chatham Mazda
01.2014 - 01.2015
Medical Administration and Physiotherapist Assistant
S.T.E.P.S Physical Therapy
01.2008 - 01.2014
Photographer, Owner & Operator
C. Ewing’s Photography
01.2006 - Current
Manager
McDonald’s Restaurant
01.1992 - 01.2014
St. Clair College
Medical Terminology
Lambton College
Photography Certificate
Wallaceburg District Secondary School
Ontario Secondary School Diploma
OMVIC Certification
Thomas Education
Professional Secretary with Computer Skills
Cindy AuthierCollision