Cillah Nabbumba
Toronto,Canada
Summary
Payroll specialist with robust experience and strong aptitude for payroll processing and compliance. Demonstrated ability in maintaining accuracy, managing payroll software, and ensuring timely payments. Proven track record in fostering team collaboration and adapting to changing needs while delivering consistent results. Known for reliability, effective communication, and organizational skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Payroll intern
Ernst & Young LLP
07.2024 - 10.2024
- Respond to emails with general payroll inquiries
- Made changes in dayforce on new hires, terminations and keyed in payments
- Change passwords to help former employees access their pay slips as well as other statements
- Direct emails to respective service lines.
- Co-ordinated with payroll team to produce letters, memos as well as ROEs
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Completed payroll accurately and timely to meet employee expectations.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Used success factors to find information needed about current and former employees.
- Improved data accuracy, diligently updating employee information as needed to ensure correct payroll calculations.
- Developed a strong understanding of company policies and procedures relating to compensation and benefits administration.
- Provided exceptional customer service, responding promptly to employee inquiries regarding paychecks or deductions.
- Assisted managers in understanding their team''s payroll details, fostering better decision-making regarding staffing needs.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Maintained strict confidentiality of all payroll information and records.
Volunteer
Scadding Court Comm. Centre
01.2023 - 01.2024
- Assisted students with homework to enhance learning; dived deeper into subject matter on how to conduct more research beyond classroom teachings
- Enhanced critical thinking by teaching them how tackle problems independently, develop analytical skills and learned to approach problems from various angles
- Prepared students for future learning, assisted students to develop responsibility to take charge, manage time and complete tasks independently
Administrative Assistant
Antihill Foundation
01.2020 - 01.2022
- Excellent customer service to resolve any issues or concerns efficiently, maintain a positive company image while managing administrative tasks
- Proficiency in MS Office Suite to create documents, spreadsheets, presentation designs, emails, calendars to effectively manage and organize digital information
- Processed an average of 150+ emails per day, ensuring accurate information dissemination and timely response
- Effective communicator, strong organizational, interpersonal, time management techniques with ability to prioritize and multi-task skills
- Took accurate minutes of meetings, implemented clerical duties and administrative processes
- Successfully resolved customer complaints and inquires with professionalism and efficiency, increased customer satisfaction level by 50%
- Attention to detail, problem-solving skills, input data entries, maintained confidentiality and handled sensitive information with discretion and professionalism
Accountant
Army Primary School
01.2019 - 01.2020
- Handle monthly, quarterly and annual closings, financial documents and invoices
- Reconciled accounts payable and receivable, computed taxes and prepared tax returns
- Increased cash flow by 40% by redesigned students' payment processing systems to ensure quicker invoice clearance
- Prepare budget forecasts, managed balance sheets, profit and loss statements
- Reinforce financial data confidentiality and conduct database backups when necessary
- Reported company's financial health and liquidity, comply with financial policies and regulations
Auditor
Destiny Microfinance Ltd.
01.2018 - 12.2018
- Examined financial statements, payment vouchers, books of accounts, loan applications and monthly returns with actual inventory or assets to ascertain accuracy
- Prepared reports and preserved documentation pertaining to audits for internal records
- Presented summarized findings concerning audit results and tendered to the board of directors
- Analyzed audit results to determine methods for increasing profits and decreasing unnecessary costs
Accountant
Centre for International Studies
01.2015 - 01.2017
- Prepared journal entries and synthesized common ledger for subsidiary accounts
- Supervised all regular accounting processes such as A/P and Journal Entries plus monthly closure accounts
- Reduced budget discrepancies by 25% through implementing monthly reconciliation protocols, enhancing financial accuracy
- Organize all company financial programs and ensure compliance to budgetary requirements
Education
Business Office Technology -
Humber Int. Graduate School
Toronto, ON01.2024
B. Commerce - Accounting
Makerere University
01.2016
Skills
- Microsoft Excel
- Deadline-oriented
- Multi-tasking
- Collaboration
- Time sheet review
- Payroll administration experience
- Confidentiality
- Telephone and email etiquette
- Meeting deadlines
- Exceptionally organized
- Garnishment processing
Certification
- Anti-money laundering
- Inclusive leadership
- Global code of conduct
- Data protection fundamentals
- Financial Crime fundamentals
References
Available upon request
Languages
English
Full Professional
Timeline
Payroll intern
Ernst & Young LLP
07.2024 - 10.2024
Volunteer
Scadding Court Comm. Centre
01.2023 - 01.2024
Administrative Assistant
Antihill Foundation
01.2020 - 01.2022
Accountant
Army Primary School
01.2019 - 01.2020
Auditor
Destiny Microfinance Ltd.
01.2018 - 12.2018
Accountant
Centre for International Studies
01.2015 - 01.2017
B. Commerce - Accounting
Makerere University
- Anti-money laundering
- Inclusive leadership
- Global code of conduct
- Data protection fundamentals
- Financial Crime fundamentals
Business Office Technology -
Humber Int. Graduate School
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