Cilicia Seitz
Modesto
Summary
Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Recent graduate with AA's in Psychology and Sociology with additional classes in Human Services which has given me knowledge to use in my current position. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career within my fields and make meaningful contributions with commitment and drive.
Overview
11
11
years of professional experience
Work History
Day Program Coordinator
The Salvation Army
03.2023 - Current
- Coordinated daily activities and schedules for program participants, enhancing engagement and participation.
- Developed and implemented individualized support plans to address diverse needs of program attendees.
- Facilitated training sessions for staff on best practices in participant care and program delivery.
- Collaborated with community partners to expand resources and services available to participants.
- Monitored program effectiveness through regular feedback, ensuring continuous improvement in service quality.
- Managed volunteer recruitment and training, fostering a supportive environment for community involvement.
- Empowered program participants by providing opportunities for skill-building, self-advocacy, and personal development within the program structure.
- Enhanced participant satisfaction by implementing engaging and relevant daily activities.
- Maintained accurate records of attendance, incident reports, participant progress notes, and other essential documentation.
House Cleaner
Super Susie's House Cleaning
08.2021 - 12.2022
- Ensured cleanliness and organization of residential spaces through detailed cleaning techniques.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste and costs.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
Certified Phlebotomy Technician
Diagnostic Laboratories
08.2015 - 05.2016
- Performed blood draws following strict safety and infection control protocols.
- Ensured accurate labeling and processing of specimens for timely analysis.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Evaluated and determined the most appropriate venipuncture site to minimize patient discomfort during blood collection procedures.
- Organized daily work based on collection priority.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
Associate of Science - Psychology And Sociology
Modesto Junior College
Modesto, CA05-2026
Skills
- Strong leadership
- Curriculum design
- Problem-solving
- Time management
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Active listening
- Professionalism
- Staff management
- Schedule management
- Employee performance evaluations
- Employee work scheduling
Timeline
Day Program Coordinator
The Salvation Army
03.2023 - Current
House Cleaner
Super Susie's House Cleaning
08.2021 - 12.2022
Certified Phlebotomy Technician
Diagnostic Laboratories
08.2015 - 05.2016
Associate of Science - Psychology And Sociology
Modesto Junior College