CIGDEM DEMIR
Gatineau,QC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Knowledgeable Ticketing Agent adept at making reservations, solving booking issues and providing exceptional support to customers. Well-organized with excellent multitasking, time management and communication skills.
Highly efficient,well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Allesco Inc
08.2023 - 02.2024
Crew Member
McDonald's
10.2022 - 07.2023
Small Business Owner
Bildem Tobacco Shisha And Gift Shop
06.2018 - 06.2022
Cook's Assistant
aroma restaurent
09.2015 - 06.2016
Tourism Agency Owner
Own Business
03.2013 - 09.2015
Airline Ticket Agent
Sky Tours And Travels
04.2010 - 01.2013
Audit Consultant
Ozyucel Textile Manufacturing AS
07.2008 - 02.2010
Accountant
Merit Textile Manufacturing LTD
10.2005 - 06.2008
Education
Associate of Science - Economics
Anadolu University
Eskisehir,Turkiye01-2022
High School Diploma -
Adiyaman , Special Program Super High School
Adiyaman,Turkiye06-2003
Skills
- Database entry
- Spreadsheet development
- Records Management Systems
- Deadline-oriented
- Document Preparation
- Telephone reception
- Business Correspondence
- Meeting planning
- Office Supply Management
- Calendar Management
- Customer Engagement
- Document Control
- Presentation Design
- Letter preparation
- Office Administration
- Mail handling
- Computer Skills
- Records Management
- Food Preparation
- Beverage Preparation
- Menu Memorization
- Inventory Restocking
- Order Management
- Safe Food Handling
- Cash Handling
- Positive Company Representation
- Store Opening and Closing
- Teamwork and Collaboration
- Production Line Work
- Valid Driver's License
- Safety awareness
- Time Management
- Taking Orders
- DoorDash Familiarity
- Cleaning and sanitizing
- Kitchen Safety Standards
- Adaptability
- Payment Processing
- Upselling strategies
- Accurate data entry
- POS Systems
- Reservation Management
- Tourism industry knowledge
- Ticket Sales
- Customer Service-Oriented
- Patience and Tolerance
- Travel industry knowledge
- Ticketing Systems Knowledge
- Booking issues
- Passport reviews
- Check-in procedures
- Complaint Handling
- Reservation Confirmation
- Problem-Solving
- Attention to Detail
- Itinerary Planning
- Multitasking Abilities
- Self Motivation
- Reliability
- Phone and Email Etiquette
Certification
- Amadeus Reservation and Ticketing -2012
- First Aid
- Certified Chef(Level 4) Academyworld vocational qualification and certification center
- Quebec Driver's License-Class 5
Languages
Kurdish
Native/ Bilingual
Turkish
Native/ Bilingual
English
Professional
Norwegian
Limited
French
Limited Working
Timeline
Administrative Assistant
Allesco Inc
08.2023 - 02.2024
Crew Member
McDonald's
10.2022 - 07.2023
Small Business Owner
Bildem Tobacco Shisha And Gift Shop
06.2018 - 06.2022
Cook's Assistant
aroma restaurent
09.2015 - 06.2016
Tourism Agency Owner
Own Business
03.2013 - 09.2015
Airline Ticket Agent
Sky Tours And Travels
04.2010 - 01.2013
Audit Consultant
Ozyucel Textile Manufacturing AS
07.2008 - 02.2010
Accountant
Merit Textile Manufacturing LTD
10.2005 - 06.2008
Associate of Science - Economics
Anadolu University
High School Diploma -
Adiyaman , Special Program Super High School
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