Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cierrah Lambert

Sacramento

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Accounts Receivable Administrator

Foothill Painting & Drywall
03.2024 - Current
  • Evaluated customer creditworthiness using various tools, including credit reports and financial statements analysis.
  • Strengthened internal controls, ensuring proper documentation and adherence to company policies for all transactions.
  • Maintained accurate financial records through regular account reconciliation and adjustments when necessary.
  • Contributed to the development of departmental goals and performance metrics, aligning individual objectives with broader organizational initiatives.
  • Performed detailed analysis and reconciliation and gathered documentation to identify root cause of outstanding AR.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Tracked invoice metrics such as volume, cycle-time, accuracy rate using spreadsheets or custom software applications; used findings in regular reporting updates to management about the effectiveness of invoice processing strategies.
  • Ensured timely payments to vendors by accurately inputting payment details and following up on outstanding invoices.

Data Entry Specialist

Theurapeutic Pathways Inc.,
07.2020 - 03.2024
  • Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
  • Completed data entry tasks with accuracy and efficiency.
  • Compiled data and reviewed information for accuracy prior to input.
  • Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
  • Ensured timely and accurate delivery of reports by maintaining up-to-date databases and spreadsheets.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Conducted audits of existing data entry processes.

Customer Service Manager

Childrens Place Inc.
04.2019 - 07.2020
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.

Education

Bachelor of Arts - Psychology

California State University, Sacramento
Sacramento, CA
05.2022

Skills

  • Microsoft Excel
  • Payment Negotiations
  • Financial Statements
  • Invoice Processing
  • Microsoft Outlook, Word, and Excel
  • Time Management
  • Customer Relations
  • Excellent time management skills

Timeline

Accounts Receivable Administrator

Foothill Painting & Drywall
03.2024 - Current

Data Entry Specialist

Theurapeutic Pathways Inc.,
07.2020 - 03.2024

Customer Service Manager

Childrens Place Inc.
04.2019 - 07.2020

Bachelor of Arts - Psychology

California State University, Sacramento

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Cierrah Lambert