Cierra Mazerolle
Newmarket,ON
Summary
Organized and dependable administrative professional who is proficient in providing administrative and scheduling support in a fast-paced, policy Driven environment. Know for coordinating daily assignments and maintaining accurate records in accordance with confidentiality requirements. Skilled at managing multiple priorities and providing excellent service to clients and colleagues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Aerie By American Eagle
03.2024 - Current
- Supervised day-to-day operations including opening/closing procedures, daily store operations, staff supervision and customer service resolution.
- Handled district office communications, implementing directives and providing updates on store performance.
- Oversaw payroll, scheduling, task delegation, and workload distribution to optimize productivity.
Office Administrator/Payroll Assistant
Premise Protection Services
01.2020 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled customer appointments and coordinated daily service routes for technicians.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Assigned service calls based on location,urgency, and technician availability.
Skills
- Records and file management
- Payroll and time keeping
- Data entry and database management
- Microsoft office (word, excel, outlook)
- Adobe
- Keyboarding speed of 50wpm
- Excellent interpersonal and customer service skills
Certification
- Computer Operations and Microsoft Training Modules
Timeline
Assistant Manager
Aerie By American Eagle
03.2024 - Current
Office Administrator/Payroll Assistant
Premise Protection Services
01.2020 - 03.2024
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