Cierra Hamilton
Iroquois,ON
Summary
Dedicated professional with a track record of enhancing the customer experience at Quickie Convenience Store, showcasing exceptional problem-solving abilities and customer service excellence. Leveraged skills in cleaning, sanitizing, and cash handling to maintain high safety and operational standards. Known for patience, empathy, and reliability, consistently improving service quality and efficiency.
Overview
6
6
years of professional experience
Work History
Daycare Worker
Self Employed Services
01.2021 - 08.2024
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Cashier
Foodland Grocery Store
09.2019 - 02.2020
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Gas Station Manager
Quickie Convenience Store
03.2018 - 08.2019
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
Education
Diploma -
South Grenville District High School
Prescott, ONSkills
- Patience and Empathy
- Infant Care
- Cleaning and sanitizing
- Health and Safety Regulations
- Customer Assistance
- Customer Service
- Time management skills
- Cash Handling
- Customer service excellence
- Reliability and punctuality
Timeline
Daycare Worker
Self Employed Services
01.2021 - 08.2024
Cashier
Foodland Grocery Store
09.2019 - 02.2020
Gas Station Manager
Quickie Convenience Store
03.2018 - 08.2019
Diploma -
South Grenville District High School
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