Dependable employee with strong background in food services. Focused on delivering exceptional customer service and encouraging repeat business. Consistently goes beyond requirements to satisfy customers and improve business operations.
Overview
4
4
years of professional experience
Work History
Emergency Instructor /Lunch Room Monitor
BHNCDSB
10.2023 - Current
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Promoted classroom safety, collaboration and best practices.
Prep Cook
Banff Hospitality Collective
07.2023 - 08.2023
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Waitress
Yin's Restaurant
10.2022 - 06.2023
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Cake Decorator/Bakery Employee
Foodland
06.2020 - 10.2022
Designed specialty cakes for weddings, birthdays, and graduations.
Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.