Cielo Moreno
GARDENGROVE
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Bjs Restaurants Inc
Orange
11.2022 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Managed table assignments and ensured timely food delivery to guests.
- Assisted in training new servers on restaurant policies and procedures.
- Handled cash transactions and processed payments efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Recommended menu items to enhance guest dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Expo Runner
BJ's Restaurant & Brewhouse
Orange
08.2022 - 11.2022
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Delivered food promptly to tables ensuring guest satisfaction.
- Communicated special requests or dietary restrictions to kitchen personnel.
- Supported new team members through training on service procedures.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
Host
Olive Pit
Brea
12.2021 - 08.2022
- Greeted and welcomed guests upon arrival at the restaurant.
- Managed reservations and organized seating arrangements efficiently.
- Assisted wait staff by communicating guest needs promptly.
- Processed take-out orders accurately by entering them into the restaurant's point of sale system.
- Maintained cleanliness of lobby area including wiping down tables, chairs and counters.
Education
Perris High School
Perris, CASkills
- Customer service
- Food safety compliance
- Menu knowledge
- Liquor, wine, and food service
- Point of sale
- Strong work ethic
- Beverage responsibility
- Multitasking and organization
- Bilingual communication
Languages
Spanish
Native/ Bilingual
Timeline
Server
Bjs Restaurants Inc
11.2022 - Current
Expo Runner
BJ's Restaurant & Brewhouse
08.2022 - 11.2022
Host
Olive Pit
12.2021 - 08.2022
Perris High School