Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Cielo Damian

Modesto

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Mcdonald’s
03.2020 - Current


  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Sales Associate/ Cashier

Spirit Halloween
07.2018 - 11.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Education

High School Diploma -

Johansen High School
Modesto, Ca
06.2018

Skills

  • Team Work
  • Adaptability
  • Critical Thinking
  • Multitasking
  • Communication
  • Customer service
  • Money handling
  • Team leadership

Awards

Honor roll - Johansen High School

Timeline

Assistant Manager

Mcdonald’s
03.2020 - Current

Sales Associate/ Cashier

Spirit Halloween
07.2018 - 11.2018

High School Diploma -

Johansen High School
Cielo Damian