Cecilia (Ciel) Merrithew
Saint John,Canada
Summary
Highly effective and experienced Legal Administration Assistant with extensive knowledge of the general office procedures and support required to effectively assist in a highly professional environment. Fully trained in Cosmetology (Medical Aesthetics) and a working professional in the field for 8 years. Well versed and highly comfortable in a variety of professional environments as well as virtual platforms/systems. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
Fundraiser
Public Outreach
06.2023 - Current
- Maintained accurate financial records to stay compliant with regulations and enable tracking of funds.
- Boosted donor retention rates with timely follow-up communications and personalized acknowledgements.
- Cultivated relationships with existing and potential donors to increase donations.
- Streamlined donation processing procedures, improving efficiency and reducing errors.
- Raised significant funds by developing and executing effective fundraising campaigns.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Proposed fundraising opportunities to potential donors to increase sources of funding.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
Legal Administration Assistant
Gandy & Associates
10.2022 - 06.2023
- Front desk admin support with training as a legal assistant
- Creating and preparing legal documents
- Client intakes and consultations
- Billing, filing, insurance experience, handling high volumes of cash, office management, confidentiality.
- Assisted manager in all aspects of business operations.
- Performed wide-ranging administrative, financial and service-related functions.
- Proofread and edited documents for accuracy and grammar.
- Monitored and ordered supplies and materials to keep office well stocked.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Self Employed Cosmetologist
07.2021 - 10.2022
- Managing and running my own business
- Client/customer care, sensitivity, communication, bookkeeping, scheduling, organization, professionalism, problem solving, patience, extremely driven in building a reputable business.
Receptionist, Aesthetician, Hairstylist
Urban Salon & Spa
02.2019 - 06.2021
- Working directly with clients, scheduling, management of booking services through phones and online bookkeeping, staff management, home care recommendations, privacy, sensitivity, compassion, creative expression, complex problem solving.
Aesthetician & Receptionist
The Spa 654 Club
08.2016 - 01.2019
- Full service Aesthetician & part-time reception/salon management
- Working directly with clients, scheduling, management of booking services through phones and online bookkeeping, staff management, home care recommendations, privacy, sensitivity, compassion, creative expression, complex problem solving.
Education
Hairstyling -
Majestany Institute
12.2020
Medical Aesthetics -
Atlantic Hairstyling & Aesthetics
06.2016
Skills
- Customer Service
- Computer Skills
- Fast Learner
- Multitasking Skills
- Ability to Work Under Pressure
- Adaptability
- Time Management Skills
- Active Listening
Languages
English
Native or Bilingual
French
Limited Working
School
Saint Malachy's Memorial High School
Details
Saint John, 5066509293, c.mmerrithew@gmail.com
References
Available upon request
Hobbies and Interests
- Drawing
- Painting
- Photography
- Reading
- Regular exercise
- Hockey
- Being outdoors
- Quality time with family & friends and spending time at home with my pets.
Timeline
Fundraiser
Public Outreach
06.2023 - Current
Legal Administration Assistant
Gandy & Associates
10.2022 - 06.2023
Self Employed Cosmetologist
07.2021 - 10.2022
Receptionist, Aesthetician, Hairstylist
Urban Salon & Spa
02.2019 - 06.2021
Aesthetician & Receptionist
The Spa 654 Club
08.2016 - 01.2019
Hairstyling -
Majestany Institute
Medical Aesthetics -
Atlantic Hairstyling & Aesthetics
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