Ciarra Armstrong
Tehachapi
Summary
Overview
15
15
years of professional experience
Work History
Community Health Care Worker
Centric Health
08.2024 - Current
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Led outreach activities to target specific demographics and promote health initiatives.
- Targeted specific community groups with wellness and disease management information.
- Collected data on program effectiveness, utilizing findings to continuously improve service provision and meet community needs.
- Conducted home visits to assess living conditions, provided recommendations for safety improvements and connected clients with resources as needed.
- Improved community health by conducting assessments, identifying needs, and developing intervention plans.
- Reduced hospital readmissions by collaborating with multidisciplinary teams to provide comprehensive care plans for patients.
- Facilitated group sessions on various health topics, empowering participants with knowledge and tools for healthier living.
Recovery Coordinator
College Community
05.2023 - 01.2024
- Created detailed reports summarizing client progress over time and identified areas needing improvement
- Developed educational materials about addiction recovery topics such as relapse prevention or healthy lifestyles habits
- Provided crisis intervention services when needed, including contact with emergency personnel if necessary
- Assessed client needs and provided appropriate referrals for additional resources or services
- Utilized strong communication skills to effectively interact with diverse populations
- Built alliances between the agency's outreach initiatives and external organizations
Shift Manager
McDonald's
10.2009 - 09.2023
- Trained and supervised new staff members
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
- Addressed customer complaints and resolved conflicts
- Maintained a safe work environment by enforcing company policies and procedures
- Assisted customers with product selection, providing exceptional service experience
- Provided guidance and support to shift teams, ensuring all tasks were completed on time and efficiently
- Oversaw daily operations while managing multiple projects simultaneously
One-on-One Paraprofessional
Maxim Health Care
01.2022 - 08.2023
- Provided one-on-one support to students with special needs in a classroom setting
- Facilitated academic, social, emotional, physical and vocational growth of each student
- Demonstrated strong communication and interpersonal skills to effectively collaborate with teachers, administrators and parents
- Adapted instructional techniques based on individual student needs or abilities
- Maintained confidentiality of student information according to legal requirements
- Assisted in the implementation of IEPs for students with special needs
- Administered standardized tests and other assessments as required by school district
Deli Clerk
Walmart
08.2019 - 05.2020
- Sliced and weighed deli meats and cheeses for customer purchase
- Provided excellent customer service by greeting customers, answering questions, taking orders and providing product information
- Operated meat slicing equipment safely and followed established safety protocols
- Followed all safety procedures while operating kitchen equipment such as slicers and ovens
- Performed opening and closing duties including setting up displays and cleaning counters
- Promoted deli specials and new products to customers
CSR, Sales
Advance America
10.2013 - 04.2015
- Exhibited strong organizational skills by managing multiple projects simultaneously with minimal errors or delays
- Ensured compliance with relevant laws, regulations, policies, and procedures when interacting with customers
- Provided exceptional customer service by responding to inquiries promptly and accurately
- Created detailed records of all transactions in accordance with company standards
- Assisted in training new employees on customer service protocols
- Collaborated closely with other departments to ensure seamless delivery of services
- Evaluated existing processes for efficiency gains while maintaining high levels of accuracy
Education
Certification in human services -
California State University-Bakersfield
Bakersfield, CA05.2023
Skills
- Problem Solving
- Stakeholder Engagement
- Budget Management
- Interpersonal Skills
- Organizational Skills
- Time Management
- Crisis Management
- Policy Implementation
- Community Outreach
- Program Development
- Multitasking Abilities
- Attention to Detail
Timeline
Community Health Care Worker
Centric Health
08.2024 - Current
Recovery Coordinator
College Community
05.2023 - 01.2024
One-on-One Paraprofessional
Maxim Health Care
01.2022 - 08.2023
Deli Clerk
Walmart
08.2019 - 05.2020
CSR, Sales
Advance America
10.2013 - 04.2015
Shift Manager
McDonald's
10.2009 - 09.2023
Certification in human services -
California State University-Bakersfield
Similar Profiles
Luciana PereiraLuciana Pereira
GP With Special Interest in Women's Health at Centric HealthGP With Special Interest in Women's Health at Centric Health
SONYA CARTERSONYA CARTER
Home Health Care and Hospice Account Executive at Centric Health CareHome Health Care and Hospice Account Executive at Centric Health Care
Lianne AngellLianne Angell
Pharmacist at Centric Health, CareRx Enterprises LtdPharmacist at Centric Health, CareRx Enterprises Ltd