Ciaran Forbes
Vancouver,BC
Summary
Results-driven Risk Specialist bringing proven skills in administering operational risk management programs. Effective in training team members to proactively identify and highlight potential risks. Dedicated to long-term risk management by building strong internal protocols and instilling culture of responsibility and attentiveness.
Overview
7
7
years of professional experience
Work History
Risk Specialist
Bank Of Ireland
09.2022 - 08.2023
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
- Investigated allegations to check validity and recommend actions to minimize risk.
- Advised senior managers on policy strategies for reducing liability and preventing losses.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Employed strong program management skills to successfully define and manage ongoing initiatives designed to control operational risks.
- Produced accurate and timely collections reports, facilitating measurement, decision-making and engagement with customers.
Model Risk Advisor
Bank Of Ireland
03.2021 - 09.2022
- IFRS 9 detailed reports
- Specializing in the Banks more unique portfolios which cannot be modeled and ensuring they are complaint with central bank guidelines
- Gathering and Reviewing large quantities of data from each portfolio owner and senior management within the business
- Investigated allegations to check validity and recommend actions to minimize risk.
- Collaborated on implementation of collection strategies with collections, risk and fraud teams.
- Taught employees how to control risks at front line.
- Looked at current and new merchants and individual sales to evaluate fraud, chargeback and compliance risks.
Asset Manager
Bank Of Ireland
01.2019 - 01.2021
- Kept detailed track of asset maintenance and potential future costs to accurately portray data and advise clients.
- Maintained contract database of existing and new client contract files and details.
- Participated in asset analysis, appraisals, rehabilitations and sales.
- Underwrite new payment arrangements and payment breaks.
- Investigated market changes and devised approaches to take advantage of emerging opportunities.
Customer Advisor
Bank of Ireland
01.2017 - 01.2019
- Navigated extensive company knowledge base to obtain appropriate solutions for customer service issues
- Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation
- Documented customer interactions in internal database to maintain complete customer service history
- Participated in interactive training programs to expand knowledge of company products and policies.
- Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation.
- Navigated extensive company knowledge base to obtain appropriate solutions for customer service issues.
Education
Professional Diploma - Advanced Operational Risk Management, Financial Institutions
Institute of Banking
2021
Professional Diploma - Financial Advice
Institute of Banking
2018
Masters of Science - Business and Management
Maynooth University
2017
Bachelor of Civil Law - Law and Economics
Maynooth University
2016
Skills
- IFRS 9
- Root cause analysis
- Ability to work to tight Deadlines
- AML/KYC Experience
- Compliance and Regulatory Reviews
- Reviewing of large Data sets
- Great communication skills
- Excel, Word, PowerPoint, Tableau
- Research and development
- Customer Service
- Data Integrity
- Risk Identification
- Portfolio Analysis
- Complaint Management
- Risk Assessment
- Analytics Skills
Languages
English
Native or Bilingual
Timeline
Risk Specialist
Bank Of Ireland
09.2022 - 08.2023
Model Risk Advisor
Bank Of Ireland
03.2021 - 09.2022
Asset Manager
Bank Of Ireland
01.2019 - 01.2021
Customer Advisor
Bank of Ireland
01.2017 - 01.2019
Professional Diploma - Advanced Operational Risk Management, Financial Institutions
Institute of Banking
Professional Diploma - Financial Advice
Institute of Banking
Masters of Science - Business and Management
Maynooth University
Bachelor of Civil Law - Law and Economics
Maynooth University
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