Ciara Wigram
Halifax,NS
Summary
Dynamic Bar Manager with a proven track record at Saltyard Social, excelling in inventory management and staff training. Leveraged advanced cocktail knowledge to boost revenue through innovative promotions. Recognized for exceptional customer service and strong communication skills, consistently enhancing guest experiences in high-volume environments.
Overview
10
10
years of professional experience
Work History
Bar Manager
Saltyard Social - Legendary Hospitality
Halifax, Nova Scotia
04.2025 - Current
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Managed bar staff, hiring and training processes, and implemented disciplinary procedures when necessary.
- Recorded all invoices into Margin Edge and kept detailed reports of spending
- Responsible for inventory management and supply ordering processes.
- Increased revenue by promoting additional products and promotions for beverage menu.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
Bartender / Supervisor
Kai Brady’s Fancy Dive Bar
Halifax, Nova Scotia
05.2023 - 03.2025
- Supervised bartending and serving staff to ensure efficient service during busy shifts.
- Handled customer complaints to ensure a positive experience at the bar.
- Ensured compliance with health and safety regulations in the bar environment.
- Checked patron ID's and communicated with security staff regarding patron and staff safety
- Monitored daily sales transactions to ensure accuracy.
Bartender
Au Liban
Halifax, Nova Scotia
07.2024 - 02.2025
- Mixed and served a variety of cocktails and beverages to customers.
- Managed inventory levels and restocked supplies as needed.
- Interacted with customers to provide excellent service and recommendations.
- Collaborated with kitchen staff to ensure timely service of food orders.
- Trained new bartenders on drink recipes and customer service standards
- Constantly improving on wine, spirit, and cocktail knowledge
Server. The Bicycle Thief, La Frasca, Amano
The Bertossi Group
HALIFAX, Nova Scotia
02.2022 - 04.2023
- Verified that every guest received highest level of support, assistance, accommodations and professionalism to uphold company's commitment to service.
- Greeted customers, answered questions and recommended both food and beverage pairings to increase profits, and guest experiences.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct issues.
- Served food and beverages to guests, while making accommodations for dietary restrictions and allergies.
- Provided exceptional service to high volume of daily guests.
Server & Bartender
Halifax Marriott Harbourfront Hotel - Stones Throw Patio & Harbour Stone Pourhouse
Halifax, NS
04.2021 - 12.2022
- Greeted and sat guests following COVID-19 protocols, checking IDs and proof of vaccinations, answered questions and recommended food and beverages to best serve guests needs and dietary restrictions
- Provided exceptional service to high volume of daily customers.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as guests finished food and beverage items.
- Operated Micros POS terminals to input orders, split bills and calculate totals, and accurately input all payments taken through cash, credit, debit and room charges.
Bud Light Campus Activation Manager
Labatt & Mosiac
Halifax, NS
09.2020 - 01.2021
- Used experiential marketing to enhance consumer awareness and engagement with Bud Light in a responsible way while following Covid-19 restrictions.
- Responsible for coordinating events, hosting activations, and creating content that will resonate with the target market.
- Responsible for monthly budgeting and planning, expense reports, working with a countrywide brand and sales team, time management, and creative development of social media content.
Beverage Cart Attendant /Golf Operations Attendant
Carrying Place Golf and Country Club
King City, ON
04.2019 - 09.2019
- Served drinks and prepared specialty beverages to Country Club members and Guests on the golf course.
- Tabulated sales to reconcile with cash, account charges, and credit card transactions to close out cart daily.
- Responsible for all member check in and payments.
- Assisted all members with account inquiries and payment adjustments and organized daily tee sheets in order to maintain an affective pace of play for all members.
On Call Substitute Teacher & Educational Assistant
YCDSB
Markham/Stouffville, ON
09.2016 - 06.2019
- Supervised an average of 25 students in classrooms, and recess breaks.
- Followed pre made lesson plans and submitted student reviews and feedback to the permanent teacher.
- Worked individually with students with special needs and behavioral issues with classwork and free time
- Communicated nonverbally and verbally with children to provide them with comfort, encouragement and positive reinforcement.
- Assisted students with physical and mental disabilities with daily tasks and classroom activities.
LinkLine Agent Supervisor
ClubLink
King City, ON
03.2016 - 08.2018
- Effectively managed a high-volume of inbound and outbound member and public calls while supervising and training a team of 18.
- Answered an average of 80+ calls per day by addressing members and public caller inquiries, booking tee times for golfers, and providing basic to detailed course information.
- Maintained physical and computer-based filing systems.
- Took minutes and and assisted in meetings with the marketing division of ClubLink
- Addressed and resolved member complaints and concerns professionally and efficiently.
Education
High School Diploma -
St Maximilian Kolbe C.H.S.
Aurora, ON06.2016
Bachelor of Science - Environmental Science
Dalhousie University
Halifax, NSSkills
- Advanced in various pos
- Advanced cocktail and wine knowledge
- Food safety understanding
- High-volume dining and bartending service
- Strong verbal and written communication skills
- Inventory management
- Staff training
- Event coordination
Timeline
Bar Manager
Saltyard Social - Legendary Hospitality
04.2025 - Current
Bartender
Au Liban
07.2024 - 02.2025
Bartender / Supervisor
Kai Brady’s Fancy Dive Bar
05.2023 - 03.2025
Server. The Bicycle Thief, La Frasca, Amano
The Bertossi Group
02.2022 - 04.2023
Server & Bartender
Halifax Marriott Harbourfront Hotel - Stones Throw Patio & Harbour Stone Pourhouse
04.2021 - 12.2022
Bud Light Campus Activation Manager
Labatt & Mosiac
09.2020 - 01.2021
Beverage Cart Attendant /Golf Operations Attendant
Carrying Place Golf and Country Club
04.2019 - 09.2019
On Call Substitute Teacher & Educational Assistant
YCDSB
09.2016 - 06.2019
LinkLine Agent Supervisor
ClubLink
03.2016 - 08.2018
High School Diploma -
St Maximilian Kolbe C.H.S.
Bachelor of Science - Environmental Science
Dalhousie University