Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier/ Deli Clerk/ Meat Department
Bruno’s Signature
Pickering, ON
09.2023 - 02.2024
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Promoted store promotions and incentive programs to increase overall sales revenue.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
Supervisor
Tim Hortons
03.2019 - 01.2023
Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Factory Sales Associate/Cashier
Gap
10.2020 - 10.2022
Addressing Customer concerns with urgency
Leading the store with goals in regards to sales, making sur sales targets are a priority to all staff
Completing tasks on the computer such as emails and scheduling, while handling the cash register.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Day Care Assistant
Smart Start Learning Center
05.2018 - 02.2020
Developed and implemented learning plans for a fun creative environment for the children
Was responsible for managing any special requests that parents had for their children
Ensuring that the environment is clean and safe for the day
Making phone calls tro parents on the status of their child during the day.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Assistant Meat Department Manager
Farmboy
Pickering, ON
03.2024 - Current
Enhanced customer satisfaction by providing exceptional service and assisting with meat selection.
Streamlined inventory management through diligent monitoring and timely ordering of products.
Reduced waste and improved profitability by implementing proper storage techniques for perishable items.
Collaborated with store manager to develop promotional strategies, driving sales in the meat department.
Assisted customers with special orders, accommodating dietary needs and preferences whenever possible.
Contributed to overall store success by participating in cross-departmental collaboration efforts and initiatives.
Addressed customer complaints promptly, providing effective solutions that resulted in increased satisfaction rates among patrons visiting the store''s meat section regularly.