Ciara Richardson
Vancouver,BC
Summary
Detail-oriented HRM professional with a Master’s degree and a Bachelor’s (Hons) in Marketing, recognized for exceptional interpersonal and communication skills. Proven expertise in performance management, workplace investigations, and conducting managerial training sessions. Adept at fostering inclusive team environments while maintaining confidentiality and enhancing engagement through effective collaboration. Committed to delivering innovative solutions and streamlining documentation processes such as employee handbooks and contracts.
Overview
2
2
years of professional experience
1
1
Certification
Work History
HR Consultant
Peninsula Canada
Vancouver, British Columbia
06.2024 - Current
- Develop and implement managerial training on topics such as performance management, effective communication, and time management.
- Investigate complaints of WPVH / discrimination in accordance with company policy.
- Facilitated workshops on topics such as conflict resolution, diversity awareness and team building initiatives.
- Conducted exit interviews and completed employment termination paperwork.
- Addressed harassment allegations, work complaints or other employee concerns.
- Coordinated mediation sessions between parties involved in labor disputes.
HR & Employee Relations Advisor
Peninsula Canada
Vancouver, British Columbia
05.2023 - 06.2024
- Provided guidance, advice and support to managers on complex employee issues.
- Drafted communications relating to employee relations issues such as performance improvement plans and disciplinary actions.
- Analyzed trends in employee grievances, complaints and terminations in order to identify areas of risk or concern within the organization.
- Advised supervisors on best practices for addressing difficult conversations with employees.
- Maintained up-to-date knowledge of relevant labor laws, court decisions and regulatory changes.
- Researched case law related to various types of employment disputes.
HR Generalist
Keary's Motor Group
Cork, Ireland
11.2022 - 04.2023
- Assessed training needs based on performance evaluations or feedback from managers.
- Developed training programs for new hires and existing employees.
- Conducted employee onboarding process, orientations, and exit interviews.
- Provided guidance to managers on employee relations issues.
- Maintained accurate records of personnel data in the HRIS system.
- Organized staff events such as team building activities, holiday parties.
- Analyzed trends in workforce metrics to identify areas of improvement.
- Collaborated with internal stakeholders to ensure effective communication between departments.
People Records Specialist
Apple Inc
Cork, Ireland
11.2022 - 04.2023
- Reviewed and updated records, documents, and files for accuracy.
- Generated spreadsheets to track data related to records management.
- Maintained personnel records in compliance with applicable laws and regulations.
Education
Master of Arts - Human Resources
Munster Technological University
Cork11-2022
Bachelor in Business (Hons) - Marketing
Munster Technological University
Cork09-2020
Skills
- Employment law
- Employee engagement
- Interviewing techniques
- Time & Performance Management
- Records management
- Talent management
- Training programs
Affiliations
- CrossFit, Hiking, Walking, GAA, Gymnastics
Accomplishments
- Captained many school and community teams.
Certification
- Chartered member of CIPD and CPHR
Timeline
HR Consultant
Peninsula Canada
06.2024 - Current
HR & Employee Relations Advisor
Peninsula Canada
05.2023 - 06.2024
HR Generalist
Keary's Motor Group
11.2022 - 04.2023
People Records Specialist
Apple Inc
11.2022 - 04.2023
Master of Arts - Human Resources
Munster Technological University
Bachelor in Business (Hons) - Marketing
Munster Technological University