Summary
Overview
Work History
Education
Skills
Timeline
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Ciara Moore

Edmonton

Summary

Highly motivated sales associate with a strong background in retail environments, focusing on customer interaction to build lasting relationships while utilizing effective selling techniques. Possesses strong communication and problem-solving skills to foster team success, meet customer needs, and achieve store goals.

Overview

6
6
years of professional experience

Work History

Sales Associate

Cloud Nine Pajamas
10.2022 - Current
  • Develops lasting client relationships by providing a friendly and welcoming environment, exceptional service, and follow up communication.


  • Consistently meets and exceeds daily sales goals by creating a personalized shopping experience for all clients while implementing effective sales strategies.


  • Assists clients in finding their perfect purchase through active listening and utilizing product knowledge to highlight features and benefits of products tailored to individual needs.


  • Enhances store sales by creating visually appealing merchandise displays, rotating stock, and styling mannequins to increase client engagement with products and optimize sales potential.


  • Completed the 'Six Steps to the Perfect Purchase' course through the Retail Sales Academy, gaining client-focused sales techniques and skills to deliver an exceptional customer experience.



Sales Associate & Cashier

Marshalls
10.2019 - 10.2022
  • Contributed to a positive shopping experience by engaging with customers to assist in finding product sizes, location, and availability.


  • Operated POS transactions, including returns and exchanges efficiently and accurately to reduce wait times and increase customer satisfaction.


  • Maintained an organized and efficient fitting room area while assisting over 50+ customers an hour.


  • Collaborated with team members to increase productivity, product flow, and overall store performance.


  • Provided backup support for other departments when needed, offering assistance with tasks such as restocking and merchandising to meet store needs and goals.


Education

Bachelor of Arts - Criminology With Honours

University of Alberta
Edmonton, AB
06-2027

Skills

  • Goal oriented
  • Merchandising
  • Relationship building
  • Exceptional customer service
  • Teamwork and collaboration
  • Sales strategies

Timeline

Sales Associate

Cloud Nine Pajamas
10.2022 - Current

Sales Associate & Cashier

Marshalls
10.2019 - 10.2022

Bachelor of Arts - Criminology With Honours

University of Alberta

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Ciara Moore