Ciara McConkey
Toronto,ON
Summary
Creative, friendly and enthusiastic. I like to use my collaborative and organisational skills to deliver great customer service, ideal for promoting services and goods within the store, engaging with customers in a fun way and ensuring a safe and fun environment within the work place. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Sales associate
Irish Design House Toronto
05.2024 - Current
- Opening and closing the store.
- Handling cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organizing racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Building relationships with customers to encourage repeat business.
- Keeping track of inventory.
- Managed returns, exchanges and refunds in accordance with store policy.
- Great phone etiquette.
- Inventory display and checks, and online sales.
laboratory services
Temple Street Hospital Ireland
09.2019 - 02.2024
- Collaborating with medical staff
- Answering queries regarding laboratory services and patient
- Answering phones
- Appointed health and safety officer
- Inventory check and ordering
- Time management with projects, delivering patient care by distributing patient results from the lab, overseeing quality of testing.
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of staff inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Reduced errors in service delivery by implementing quality control measures that ensured adherence to industry standards.
Laboratory Services
ICON Clinical Research Dublin
10.2015 - 08.2019
- Conducted testing for client service
- Conducted thorough inspections of serviced equipment to identify potential issues before they escalated into costly repairs or replacements.
- Managed a high volume of client inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Collaborated with cross-functional teams to complete complex projects within tight deadlines, resulting in increased overall efficiency.
- Improved workflow management by introducing time-saving tools and techniques that boosted employee productivity.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
quality control/production
Total Plastics Solutions, Ireland
06.2007 - 09.2010
- Summer work between semesters in production line for car parts.
- Conducted quality control for each batched product before packing
- Packing and organizing shipments within allocated timelines
- Collaboration with senior management, improving methods and production protocols, escalating quality issues where appropriate
- Use of heavy machinery and automated systems.
Education
Master of Science - Biomedical Sciences
University of Ulster
Coleraine, Northern Ireland09.2020
Bachelor of Science - Biomedical Science
University College Cork
Cork, Ireland09.2013
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Outgoing Personality
- Verbal/written communication
- Technology proficiency
Hobbiesskills
- Drawing and painting.
- Writing.
- Ice-skating.
- Univeristy of Michigan certification in Concussion Recognition.
Personalaccreditations
- WHMIS certified.
- Volunteer for Help A Girl Out Toronto – educational programs.
- MSc in Biomedical Sciences.
- CORU accredited.
- Univeristy of Michigan certification in Concussion Recognition.
Personal Information
Title: Sales associate
Languages
English
Bilingual or Proficient (C2)
French
Elementary
Additional Information
- WHMIS Certified.
- Volunteer for Help A Girl Out Toronto - educational workshops and packing parties.
- Painting - selling online.
Timeline
Sales associate
Irish Design House Toronto
05.2024 - Current
laboratory services
Temple Street Hospital Ireland
09.2019 - 02.2024
Laboratory Services
ICON Clinical Research Dublin
10.2015 - 08.2019
quality control/production
Total Plastics Solutions, Ireland
06.2007 - 09.2010
Master of Science - Biomedical Sciences
University of Ulster
Bachelor of Science - Biomedical Science
University College Cork
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