Ciara Cullen

Location: Orangeville 3142, Guelph 3144, Guelph 1199, Georgetown 3034

Deliver 4 pillars of Walmart Canada, emphasizing taking care of our associates, customers and driving sales and profit. Manage teams ranging from 100-250 associates to ensure adequate training and development for optimal store efficiency and associate engagement. Develop and drive an engaged assistant manager team to achieve total store ownership and understanding of customer and associate experience. Support Walmart Canadas initiative of driving talent and growth culture. Lead and live through Walmarts core values to engage a culture of respect, integrity, striving for excellence and serve our customers. Drive optimal top line and bottom line delivery for a healthy and profitable retail operation, managing expenses and drive every day low cost to ensure everyday low price. Drive company initiatives with purpose and direction for successful execution. Deliver a team focus on growth both in store and online through world class standards for customer.

Assistant Manager specializing in Fresh and Foods within a high-volume retail environment, leading a team of 60 associates to deliver clean, fresh, and fully stocked standards. Skilled at driving departmental growth by ensuring operational excellence, strong merchandising execution, and a consistent focus on food safety and quality. Committed to creating an exceptional associate and customer experience through coaching, engagement, and effective communication. Responsible for delivering both top-line sales and bottom-line profitability by optimizing processes, reducing waste, and fostering a high-performance culture.

Execute a successful grand opening of online fulfillment centre and rollout of online business growth through advanced and piloted technology, tools and company initiated programs alongside OMNI SSC team. Achieved a pick penetration of hybrid usage of 60% through continued product availability enhancement and optimal location prioritization. Delivered growth of 700 orders weekly to 1200 orders weekly, delivered presub 95% for customer satisfaction and availability. Engage associates to deliver streamlined customer experience via reduced wait time, increased surveys. Drive salesfloor availability via high pick penetration from OMNI picking area. Engage a team of overnight OMNI associates to continue to drive pick penetration via additional SKUs utilizing key reports and introducing Dairy, Frozen and Produce elements. Deliver associate engagement via recognition, culture of growth and training and resources.

Responsible for delivering on key company and customer experience metrics. Deliver Mastercards company budget to support a healthy bottom line and support everyday low price initiative. Top store for driving index of charity programs for fiscal year. Manage a team of 60 associates to deliver world class customer experience via entrance and exit moments for customer. Deliver environment of engaged associates to drive results and take care of associates