Ciara Clause
Toronto,ON
Summary
Proactive and goal-oriented student with excellent time management and problem-solving skills. Known for reliability and adaptability, with a strong capacity to learn and apply new skills. Committed to leveraging these qualities to contribute towards team success and organizational growth.
Overview
4
4
years of professional experience
Work History
Bookkeeper
Food Basics
06.2024 - Current
- Maintained and processed invoices, deposits, and money logs.
- Handled employee timecards for weekly payroll processing, ensuring timely and accurate payments.
- Utilized computerized software to maintain and balance financial accounts.
- Reconciled and corrected issues with financial records.
- Maintained accurate records of transactions, ensuring compliance with company policies and regulations.
Front End Supervisor
Food Basics
02.2022 - Current
- Trained and mentored new-hires on register functions, company policies and customer service skills.
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Oversaw employee performance and corrected mistakes made by colleagues.
- Handled personnel issues such as attendance tracking and time-off requests
- Ensured compliance with company policies and regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
Front End Cashier
Food Basics
04.2021 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Prevented loss by identifying fraudulent transactions and following established security procedures.
- Resolved customer complaints with empathy and professionalism to enhance customer confidence.
- Promoted special offers or loyalty programs to increase sales and encourage repeat business from customers.
- Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations.
Education
Honours Bachelor of Applied Sciences - Justice Studies
University of Guelph-Humber
Etobicoke, ON05-2026
High School Diploma -
Martingrove Collegiate Institute
Etobicoke, ON06-2023
Skills
- Reliable and Responsible
- Organized and Detail oriented
- Knowledgeable in Microsoft Office
- Problem-solving
- Quick learner
- Ability to adapt to new environments
- Punctual
- Able to work independently and in a team setting
Timeline
Bookkeeper
Food Basics
06.2024 - Current
Front End Supervisor
Food Basics
02.2022 - Current
Front End Cashier
Food Basics
04.2021 - Current
Honours Bachelor of Applied Sciences - Justice Studies
University of Guelph-Humber
High School Diploma -
Martingrove Collegiate Institute
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