Ciara Canuel
Vernon,BC
Summary
Dynamic and results-driven with a proven track record at La Senza, adept in customer service and product knowledge. Excelled in building customer relationships and achieving sales targets, demonstrating exceptional teamwork and problem-solving skills. Committed to fostering positive customer experiences and enhancing team efficiency, consistently surpassing goals with an outgoing personality and reliable work ethic.
Overview
2
2
years of professional experience
Work History
Sales Associate
La Senza
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Food Runner
Boston Pizza Restaurant
09.2022 - 06.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Arranged tables and chairs for special occasions and events.
Education
High School Diploma -
Vernon Secondary School
Vernon, BC06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Goal-Oriented
- Relationship Building
- Excellent people skills
- Friendly and Helpful
- Honest and Dependable
- Product Knowledge
- Outgoing Personality
Languages
English
Native or Bilingual
Timeline
Sales Associate
La Senza
05.2023 - Current
Food Runner
Boston Pizza Restaurant
09.2022 - 06.2023
High School Diploma -
Vernon Secondary School
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