Ciana Joshmaine Bisnar
Fort St. John,BC
Summary
Hospitality and Tourism Management student set to graduate in October 2025, with 6 years of customer service experience. Demonstrates professionalism, attention to detail, and strong communication skills. Committed to delivering exceptional service and enhancing guest experiences.
Overview
7
7
years of professional experience
Work History
Sandwich Artist / Area Trainer
Subway
01.2019 - Current
- Provided outstanding customer service in fast-paced settings.
- Supervised and trained new staff to maintain high operational standards.
- Executed cash handling, card transactions, and POS system management reliably.
- Ensured compliance with food safety regulations while maintaining store cleanliness.
- Demonstrated effective conflict resolution and problem-solving skills.
- Managed inventory and restocked supplies to facilitate smooth operations.
- Exhibited front desk etiquette and proficient guest handling techniques.
- Applied basic Microsoft Office knowledge for administrative support tasks.
Education
Bachelor of Hospitality And Tourism Management -
ERP college
Calgary, Alberta10.2025
High School Diploma -
North Peace Secondary School
Fort St. John, BC01.2022
Skills
- Customer service and support
- Team collaboration
- Problem-solving skills
- Time management
- Reliability and punctuality
- Customer satisfaction focus
- Attention to detail
- Guest relations
- Task prioritization
- POS system operation
- Professionalism and courtesy
- Order management
- Creativity and innovation
- Continuous learning mindset
- Health and safety compliance
- Performance improvement
- Quality control
Languages
English
Native or Bilingual
Timeline
Sandwich Artist / Area Trainer
Subway
01.2019 - Current
Bachelor of Hospitality And Tourism Management -
ERP college
High School Diploma -
North Peace Secondary School
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